This is a remote position.
Provide tier 2 support and maintenance of applications and database to meet daily operational needs. May act as escalation point if needed
Troubleshoot performance, stability, and availability issues in a high volume and highly transactional database environment
Perform routine and regular application and database maintenance operations. Build, document, and deploy database objects based upon best practices and standards
Install, upgrade, and configure applications and database software and replication and implement and maintenance complex database security
Manages databases through multiple product lifecycle environments, from development to mission critical production systems.
ERP, CRM, Database tuning, performance monitoring, capacity management and automation tasks
Apply application and database updates and stand-alone hotfixes to environments, as well as evaluate and make recommendations for improvement to processes for database management.
Conduct application and database maintenance, maintains database backups, while also triaging and troubleshooting database alerts and issues, identifying root cause, and launching corrective actions.
Independently analyzes, solves, and corrects issues in real time, providing problem resolution end-to-end.
Refines and automates regular processes, tracks issues, and documents changes.
Assists developers with complex query tuning and schema refinement.
Provides 24x7 support for critical production systems. Participates in an On-Call rotation as needed
Performs scheduled maintenance and support release deployment activities after hours.
Shares domain and technical expertise, providing technical mentorship and cross training to other peers and team members.
Installs, configures, patches, and upgrades database servers. Manages on-prem and cloud based (Azure-preferred) database servers and services in PaaS and IaaS cloud solutions.
Provides high availability solutions for multiple database configurations.
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