Client Director

Client Director

Hybrid – Reading/Exeter

What it's like to work at Landmark:

At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously seeking new and efficient ways to work.

Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things.

We offer a range of benefits to support your well-being and career growth, including:

• Competitive Salary
• Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
• Annual Lifestyle Allowance: £300 to spend on an activity of your choice
• Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
• Private Health Insurance: Provided by Vitality
• Group Income Protection Scheme
• Charitable Fundraising: Matched funding for your efforts
• Cycle to Work and Gym Flex Schemes
• Internal Coaching and Mentoring: Available throughout your time with us
• Training and Career Progression: A strong focus on your development
• Family-Friendly Policies
• Free Parking

Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally.

The Opportunity

The Client Director plays a pivotal role in managing long-term strategic planning, day-to-day activities and client relationship management within the business. You will have complete ownership and responsibility for setting and achieving the business’s annual revenue targets, including setting out future targets for new customers/markets, targets for the bid teams and expectations from each of the existing customers.

The role will involve:

• Setting all revenue targets within the business, you will be setting targets for both existing customers but also ‘Aim Ups’ expected to realise potential growth targets for later years.
• You will be working with the team and will be expected to maintain an up-to-date forward pipeline report of potential work, bids and renewals for the team to be working on to secure future business.
• The client director should work with the Bid Manager to ensure they have the necessary support and access to SMEs to ensure a strong bid submission or SOW as required to secure the new work.
• You are expected to meticulously evaluate the needs of their clients, understanding their unique requirements and expectations.
• Working closely with all teams to provide outstanding service, both as a pre-customer advisory role and as relationship owner for established.

About You

To be successful as the Client Director, you will be someone who comes from a proven background in securing new business from ‘hunter consultative selling (achieving >10x annual salary) , from environmental/utility based markets. You should also have experience with client relationship management ensuring long term customer satisfaction.

In addition to this you will have extensive experience in strategic planning, relationship building and setting targets.

You will also have/be:

• Industry recognised qualifications or relevant degree, or experience in senior leadership roles
• Experience demonstrating ability for root cause investigation and determination
• Experience leading a sales team to meet targets for the year
• Strong communicator, both written and oral
• Ability to manage your own workload and meeting requirements

About Us

Landmark Information Group holds a wide portfolio of market leading Prop-Tech (property technology) businesses that span an incredible range of markets and technology platforms across the sector.  We are at the forefront of innovation and thought leadership in the property industry, being a supplier of national property-related data.

This is a new role within our Solution’s business which is focused on providing Government agencies and commercial entities, larger, platform, GIS based solutions to meet environmental or climate related opportunities. The business works directly with the customer to capture requirements and provide solutions and lifecycle management as required. The business operates across multiple GTM channels.

We are proud to be an equal opportunities employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are proud to be an equal opportunities employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.