WFH/Direct Hire - Operations Manager - Wize Mentoring

About us:

At Wize Mentoring, we help transform accounting and bookkeeping firms worldwide into a powerhouse of success. With our expert guidance, our clients experience increased efficiency, enhanced team collaboration, and sustainable growth.

Learn more about us here: WizeMentoring

Meet our CEO, Brenton Ward: https://youtu.be/X4mHLkJhTBs

What we are offering:

Working at Wize Mentoring can accelerate your career and give you the opportunity to work with world-class people. We're a team that loves what we do, and we all thrive on our ability to make an impact. There are many benefits that come with working with us such as:

• Competitive salary package starting from 70,000 pesos per month.
• Working Monday to Friday, times may vary depending on CEO's schedule.
• Permanent work from home.
• 20 days of paid leave a year + Australian Public Holidays (with flexibility).
• New equipment provided.
• Virtual Christmas party / social events.
• A supportive and collaborative work environment.

Job Summary:

We are seeking an experienced Operations Manager to oversee and streamline our company's day-to-day activities. The ideal candidate will be responsible for managing the overall operations to ensure efficiency, productivity, and quality in all aspects of the business. This role requires a strategic thinker with strong leadership skills who can drive continuous improvement across departments.

Key Responsibilities:

• Provide high-level admin support to the Executive team, including calendar management, and scheduling meetings.
• Oversee daily operations and ensure all processes align with company goals.
• Prepare agendas, take minutes, and follow up on action items from meetings.
• Help onboard new team members.
• Send out monthly client NPS.
• Prepare welcome, birthday and anniversary gifts for team members.
• Publish posts on our website / social media accounts.
• Email weekly newsletter to clients.
• First line of system support when team members have hardware problems.
• Allocate new leads to Mentors, updating all details in our WizeHub system.
• Act as the primary point of contact between Executive team and clients.
• Develop and implement operational policies and procedures.
• Monitor and report on key performance indicators (KPIs) to Executive team.
• Facilitate training and development programs to enhance team capabilities.
• Organise company events and conferences, ensuring all logistics are managed effectively.
• Coordinate travel arrangements, including flights, accommodations, and itineraries.
• Coordinate with different departments to improve operational efficiency.
• Identify opportunities for process improvements and cost reductions.
• Complete Bookkeeping, payroll and activity statements for the company.
• Month-end reconciliations.
• Help set our companys financial budget.
• Prepare year-end tax calculations.

Qualifications:

• 5+ years of experience in operations management or a similar role.
• Proven leadership and team management skills.
• Strong problem-solving abilities and analytical skills.
• Excellent communication and organizational skills, both written and verbal.
• Advanced Excel skills and other Microsoft office skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Join our team and help shape our path to success!