- Technical Support Specialist
- Mechanical Engineering components
- Salary:$41,600 to $46,800
- Market Leading Manufacturer
- Location: Glenwood, Illinois
This business is leading manufacturer of flow control technology, renowned for their engineering capabilities, quality components and their innovation, reliability, and performance. Due to internal promotion, they are looking for a professional commercially minded individual who has exceptional customer relationship skills, to support the sales effort globally.
Ideally you will have experience within a business-to-business environment and will be able to support customers with technical knowledge and support (with training, of course).
This is a home based role but you will need to be in a commutable area of Glenwood, Illinois to be able to go in the office for a month of one to one training and ad hoc meetings/training days etc.
What You Will Do
- To provide internal commercial support to the field sales team to ensure customer’s expectations are met and service levels exceeded.
- Co-ordinate the management of customers, including generation and conversion of sales leads.
- Prepare commercial proposal’s (quotations/tenders etc.).
- Build strong customer relationships.
- Ensure the smooth transition to external where sales opportunities for new or existing business can’t be progressed via the telephone.
- Initiate outgoing customer calls with prospective clients to establish qualified appointments for members of the field sales team.
- Partner and work closely with key members of the field sales team to provide sales support.
- Proactively follow up quotations to determine the status of proposals and convert opportunities to orders.
What You Will Have
- Solutions focused and consultative – strategic thinker.
- Excellent customer development bias.
- Ideally a Technical presentation and negotiation ability – you will be provided with training.
- You will be an exemplary communicator and be able to connect and sell to a wide variety of functional decision makers.
- A track record of success within a similar environment.
You will be joining a global business who focus on creating long-term value for customers and employees through a passionate dedication to excellence, providing a sustained competitive advantage in a dynamic global market. They achieve success by developing industry-leading technology, investing globally, and delivering results for customers and creating career opportunities and development for colleagues.
The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12-months later, and 94% are still there 2-years later. That speaks for itself.
Want to be a part of this? Of course, you do! If you have the entrepreneurial spirit and passion this position requires then get in touch now before the deadline expires.
To apply, click on the apply button below, contact
Kathryn Oxley, or call the Mercury Hampton office directly on
00 44 1925 937 311. We aim to respond to all successful applicants within two working days.
