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Field Services Engineer - Mechanical

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor degree in engineering or equivalent, Fluent English, Spanish/Italian/French is a plus, 2-3 years experience in field activities, Technical expertise in mechanical and automation.

Key responsabilities:

Test and evaluate equipment performance at customer sites
Handle equipment non-conformities and prepare technical reports
Ensure customer satisfaction and follow SOPs and rules
Report sales opportunities and team activities to Site Manager

Sidel

5001 - 10000 Employees

See more Sidel offers

Job description

YOUR OPPORTUNITY

Sidel is looking for a Field Service Engineer that performs Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel's equipment installed at customer sites. Develop a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.

AS AN EMPLOYEE AT SIDEL, YOU WILL HAVE THE FOLLOWING CONDITIONS :

Paid Hourly Position;
Annualy Performance Review;
Bonus Opportunities Available;
Comprehensive Healthcare Coverage including Medical, Dental, and Vision from Day One, with Employer Covering 80% of Costs;
4% 401K Matching;
Recognition of Seniority for Vacation Entitlement;
Employee Referral Bonus Program;
Sick Leave Benefits;
Business Travel Support;
Continuing Education Programs;
Gym Membership Reimbursement;
Pathways for Career Growth;
Multiple Employee discounts with worldwide recognized brands.

YOUR MISSION

Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
Properly handle, check and transfer equipment non-conformities
Prepare Job Progress Chart and technical reports in reference to carried-out activities
Ensure ultimate internal and external customer satisfaction
Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules
Report after sales opportunities detected on Customer site
Technical activities, troubleshooting and reporting deliverables
Report to the Installation Site Manager for team site activities

YOUR PROFILE

Level of education and languages:

Bachelor Degree or technical degree in engineering (+2) and/or equivalent experience
Fluent level of English is a must
Specialization in auto-mechanic or aseptic is a plus
Spanish, Italian and/or French is an advantage

Required experience and skills:

Experience in the beverage/packaging industry is a plus
2-3 years of experience in field activities
Technical subject matter expertise on Mechanical, Automation (B&R, siemens, Elau & AB) Electrical or Aseptic
Availability to travel up to 90 % (Including International Locations)