Head of KYC

Reporting Manager: COO

Location: Amsterdam (India Crossover Required)

About The Role

Nivoda is the world’s largest diamond and gemstone platform empowering jewelers to buy more and sell better. This role offers an exciting opportunity to take the lead enhancing our “Know Your Customer” compliance processes and adherence to other regulatory requirements within a dynamic B2B diamond marketplace, leveraging data-driven insights to support. If you are customer obsessed but compliance led, savvy about compliance, and thrive in a collaborative, fast-paced environment, we want to hear from you.

What You'll Do:

As the Head of KYC, you will play a pivotal role in ensuring compliance with regulatory requirements and safeguarding the organization against financial crimes. You will oversee and continuously improve the effectiveness and efficiency of Nivoda’s Know Your Customer (KYC) and Supplier (KYS) processes. You will work closely with various departments to maintain the integrity and security of our customer and supplier base. The successful candidate will be responsible for managing a team of 3-5 analysts to ensure effective and efficient operations.

Key Responsibilities:

• Design and implement KYC policies and procedures to ensure compliance with regulatory requirements (Anti Financial Crime Laws like AML, CTF, Sanctions and GDPR).
• Define and Manage Core Processes: Develop, define, streamline and refine KYC and KYB processes and ensure the effective implementation and monitoring of internal controls.
• Work closely with Sales, Supplier Onboarding, Account Management, Operations and Risk teams, coordinating across cross-functional swim-lanes to ensure the team knows why is key, what to do, when to do, and kpi’s are tracked properly.
• Enhance Compliance Analytics: Develop and implement strategies to improve our analytics processes (KYS, KYC), including monitoring, reporting, and auditing procedures.
• Undertake Investigative Work: Use data and voice of the customer to investigate credit checks and drive a culture of continuous improvement against a backbone of financial stability and compliance
• Support Critical Programs: Collaborate with cross-functional teams to support business critical programs, with a focus on compliance-related initiatives (such as Nivoda Capital, Fraud Prevention & Detection, Document approval etc.)
• Technology & Tools: Utilize and optimize KYC technology and tools to enhance the efficiency and effectiveness of the KYC process.
• Manage the KYC Team: Lead and mentor a small team of 2-4 KYC analysts, providing guidance, training, and support to ensure high performance and productivity
  
  

Basic Qualifications:

• Excellent written and verbal communication skills.
• MSc degree in Business Administration, Economics, Econometrics or another quantitative field
• Minimum of 5 years of experience in KYC, AML, or a related compliance role.
• Strong knowledge of KYC, AML, and CTF regulations and best practices.
• Experience with developing data products and dashboards such as Excel, Power BI, Tableau, ThoughtSpot, Python
• Proven experience in overseeing complex programs and leading cross-functional initiatives
• Excellent analytical skills and attention to detail, with the ability to analyze complex regulatory requirements and develop practical solutions
• Strong communication and interpersonal skills, with the ability to effectively collaborate with internal stakeholders and regulatory bodies
• Ability to thrive in a fast-paced, dynamic environment and effectively prioritize tasks to meet deadlines
• Track record of driving agenda and making smart trade-offs
  
  

Preferred Qualifications:

• Advanced SQL and solid Python skills
• Fintech or marketplace experience, preferably within a 0-1 environment
• Experience managing and leading small teams
• Proficiency in Python and SQL