Senior Director, Program Governance

The Program Governance Leader is responsible for managing and motivating a growing team of highly capable and talented Program Directors and Managers who oversee a complex portfolio of software implementation projects and initiatives across Intapp’s premier clients.  This role serves as a coach and advisor while establishing a highly functional and accountable team and holds primary responsibility for team success and client satisfaction.

We’re seeking a senior professional with a proven track record of leading large client-facing teams and developing & successfully deploying strategic program governance frameworks.

What you will do:

• Lead and mentor a global team of program managers and program directors, fostering a culture of collaboration, accountability, and excellence.

• Guide team on best practices in leading through change, navigating complex technical challenges, and collaborating across stakeholders to achieve positive outcomes.

• Identify, assess, and mitigate portfolio risks, ensuring proactive risk management strategies are in place.

• When needed, dive into the details in a “hands on” capacity to assist Program Directors and Program Managers during critical program phases to ensure that deadlines are met, client expectations are managed, and all risks are mitigated, paving the way for successful delivery.

• Establish a best-in-class framework for strategic Program Governance, to be consistently applied to Intapp’s most complex Client engagements.  Ensure alignment and adherence to the framework.

• Drive continuous improvement and innovation through identifying governance process gaps and partnering with peers and other Intapp stakeholders.

• Influence senior level leadership (internal and external), as needed, to gain win/win resolutions for client escalations.

• Resource management,  matching the experience and skills of the Program Governance team with Clients, programs and initiatives, ensuring alignment and understanding of  assignments; this includes identifying any resource gaps based on forward-looking pipeline.

• Leverage and incorporate innovative methodologies and best practices to accelerate delivery and time to value to customer.

• Identify new opportunities to add value to the client and collaborate with the services segment leader and the account managing director on business development initiatives.

• Work seamlessly across different regions, understanding and addressing cultural aspects which influence program governance results.

• Foster a cohesive global program governance community through knowledge sharing and collaboration platforms.

What you will need:

• 15+ years’ experience working in Professional Services, with a significant period of time preferably within a SaaS organization and/or within global professional services consulting firms and/or large-scale systems integrators.

• 12+ years’ experience in project management required, with a demonstrated track record of successful delivery of increasingly complex programs.

• Proven experience in global program management leadership roles is strongly preferred.

• 8+ years managing and leading large teams; preferably a client-facing program or portfolio management team

• Demonstrated ability to develop a positive, inclusive and healthy team working environment

• Legal, Risk, Accountancy or Strategic Consulting experience a plus

• Strong understanding of project management principles, methodologies, and tools.

• Excellent leadership and team management skills.

• Exceptional communication, negotiation, and interpersonal skills.

• Demonstrated ability to work collaboratively with diverse stakeholders, in customer-facing roles.

• Strategic mindset with a focus on achieving business objectives.

• Excellent written and verbal communication skills are a must

• Results oriented, resourceful, comfortable working under tight deadlines with a demanding set of internal and external customers in a start-up environment

• Self-starter with a demonstrated ability to multi-task

• Bachelor’s degree

Preferred Qualifications Include:

• Excellent hands-on skills with common office automation products (Microsoft Word, Excel, PowerPoint, Project and Visio)

• Palo Alto, New York or Charlotte, NC is preferred

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth.  We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity

• Generous paid parental leave, including adoptive leave

• Traditional comprehensive benefits, plus:

  • Generous Paid Time Off

  • Tuition reimbursement plan

  • Family Formation benefit offered by Carrot

  • Wellness programs and benefits provided by Modern Health

  • Paid volunteer time off and donation matching for the causes you care about

• Opportunities for personal growth and professional development supported by a community of talented professionals

• An open, collaborative environment where your background and contributions are valued

• Experience at a growing public company where you can make an impact and achieve your goals

• Open offices and kitchens stocked with beverages and snacks

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.