Field Service Technician - 2024 Co-Op Program - Salisbury, MD

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.

The Field Service Technician Co-Op will support the Mid-Atlantic Motorola Solutions Center located in Salisbury, MD. This role provides a direct, hands on opportunity to work with skilled, trained technical leaders in the organization. The FST Co-Op will deliver a unique combination of both multi-site RF communications systems and computer/networking skills to the Public Safety customers in the Mid-Atlantic area. Motorola Solutions is looking to identify a strong self-starter, able to solve customer problems quickly during stressful situations. The FST Co-Op will work closely with Motorola Solutions Public Safety Customers and Subcontractor (MSS) community, as well as, Motorola Solutions Sales, Engineering, Project Management, and Customer Service teams.

Job Description

• Play a crucial role in ensuring the smooth execution of mission critical field activities and optimizing efficiency by utilizing academic principles gained in educational courses in a dynamic professional setting. 

• Demonstrate an aptitude for Networking and/or Cybersecurity

• Provide technical support on specialized telecommunications systems and public safety product applications. 

• Maintain and document complex communications systems. 

• Provide weekly reports of activities and accomplishments. 

• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.

• Continuous training in the latest technologies and troubleshooting techniques.

Preferred Candidate Knowledge/Experience: 

• Actively pursuing a certification in Security+, Network+, CCNA, or NRS1

• Knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN)

• Computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges. 

• R.F. interfaces and systems such as transmitters, receivers, and antenna networks.

• Standard telephony, dedicated data circuits, and packet switching techniques.

• Logging recording systems

During the Co-Op Program you will gain system experience with the following equipment: 

• Motorola Base Stations (STR series, GTR series, Quantar, etc.)

• Consoles (Gold Elite, MCC7500, MCC7100)

• Computer IP Networks and Configuration

• Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred

The Co-Op will gain technical skills in the use of various communications test equipment including:

• Communication System Analyzers

• Ethernet Link test sets

• Digital RF Power Meter

• Motorola Conventional, SmartNet and MCC Console systems, Secure Operations and ASTRO A7.x - A20.x, Digital systems and installation procedures.

Joining our Co-Op Program will give you an incredible opportunity to learn and grow in the field of communications. You will gain hands-on experience with a variety of equipment and technologies, allowing you to develop valuable skills and knowledge. We are excited to provide you with the chance to apply your academic learning in a practical setting and pave the way for a successful career in the industry.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more  stringent fingerprint background check administered by Motorola Solutions Inc. customers.

#LI-CC1

Basic Requirements

• Must be a current student attending a 2 year program or a 4 year program at a college, university, or technical school

• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.

• Must possess a current and valid driver’s license and have a clean driving record.

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Intern

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.