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Dutch Customer Service

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Greece

Offer summary

Qualifications:

Fluent in Dutch, Working proficiency in English.

Key responsabilities:

  • Respond to eCommerce client's requests through phone and email
  • Maintain strong customer relationships by handling inquiries, troubleshooting, upselling, and returns
  • Be informed about promotions and communicate new offers
  • Address inquiries regarding orders and refunds
Recruit4 Work SL logo
Recruit4 Work SL Human Resources, Staffing & Recruiting Scaleup https://www.recruit4.work/
11 - 50 Employees
About Recruit4 Work SL
Recruit4.work will do more than just finding that absolute professional for you. We judge the person also at their personal and contactual abilities. Will he/she fit within your organisation structure? Is he/she a real team player, will he/she show enough leadership to lead a larger unit, is it a real personality, and will he/she estimate that very special procedures characterizing your organisation? A company specialized in recruitment and selection will take those aspects seriously in the profile. Recruit4.work is such a company. Recruit4.work searches and finds candidates at any level. We will find you the man or woman who fits seamless within your organisation structure and culture as regards to education, experience, caracter and ambitions. We guarantee that there will be the optimal click between your company and your new professional. Therefor you can be sure that your new employee will be a reinforcement in every way to your organisation, also at the long term. Please, call for more information. You may also call this number if you have any additional questions. Spain: +34937370972 Netherlands: +31103400345
See more Recruit4 Work SL offers

Job description

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece! Want to start this next adventure? Check out this position!

For one of the biggest names in jewellery, we are looking for customer service representatives.

Your tasks will be
  • Respond to eCommerce client’s requests through multiple communication channels (phone and email)
  • Maintain solid customer relationships by handling their inquiries and concerns (i.e., order upselling, troubleshooting, fraud orders and returns)
  • Be knowledgeable about given promotions and inform customers about new offers
  • Answers questions like Where is my order, How can I get a refund
Required skills
  • Fluent in Dutch
  • Working proficiency in English
  • Excellent communication skills
Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment to provide customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
  • Located in an amazing office in Greece with excellent transport links
  • Excellent relocation package with a great support system for non-local hires
  • Private Health coverage
  • Enjoy life in Greece, there are loads of social & sports events
Location

Remote, must be based in Greece

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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