Head of Support

Head of Support

As the Head of Support, you will be in charge of maintaining a support staff. You will have access to the ticket system used at support.explode.gq.

Requirements

• Must have decent experience managing communities
• Must have fluent English with correct grammar and punctuation
• Must be able to communicate with Human Resources and support staff

Bonuses

• Experience in support operation
• Native English
• Experience working with other Networks

Roles

• To maintain support staff and ensure all staff are working efficiently
• To assign staff into teams and departments
• To work with Human Resources with regards to support staff
• To reply to all emails sent to Support at support@explode.gq or assign a staff member to do so.

Features

• Access to a comprehensive support ticket system
• Work from home, part-time
• Get an @explode.gq email for work
• Get the Staff rank on the Forums
• Partnership for your YouTube channel

We are looking for candidates of any age; we believe age doesn't change the ablility to communicate with others and provide support.