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Support Agent

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Fluent English with correct grammar, Ability to communicate effectively.

Key responsabilities:

  • Answer support tickets
  • Work with other agents
Paradox Networks GmbH logo
Paradox Networks GmbH
11 - 50 Employees
About Paradox Networks GmbH
WER WIR SIND Gemeinsam mit unserem Expertenteam arbeiten und realisieren wir als Spezialist für Informationstechnologie weltweit ganzheitliche Konzepte und Lösungen. „IT muss funktionieren, unter allen Umständen, unsichtbar im Hintergrund“ UNSERE NIEDERLASSUNGEN Paradox Networks GmbH Pröllstraße 17 86157 Augsburg Tel: +49 821 57085980 Fax: +49 821 57085989 Paradox Networks GmbH Wendenstraße 29 20097 Hamburg Tel: +49 40 211078181 Fax: +49 40 211078189
See more Paradox Networks GmbH offers

Job description

Support Agent

As a Support Agent, you will be in charge of ensuring satisfaction with our partners and prospecitves. You will have access to our support ticket system.

Requirements
  • Must have fluent English with correct grammar and punctuation
  • Must be able to communicate with the Head of Support
  • Knowledge of the YouTube Platform
Bonuses
  • Experience in support operation
  • Native English
  • Experience working with other Networks
Roles
  • To answer tickets on the support platform
  • To work with other support agents
Features
  • Access to a comprehensive support ticket system
  • Work from home, part-time
  • Get the Staff rank on the Forums
  • Partnership for your YouTube channel

 

We are looking for candidates of any age; we believe age doesn't change the ablility to communicate with others and provide support.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Language EducationYouTube ChannelsOperational Support And Analysis

Other Skills

  • Communication
Are you interested?

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