Mortgage Loan Officer

Here at Lower, we believe homeownership is the greatest wealth creator in America today. Our goal is to make homeownership accessible to more people. We also know the path to get there can be daunting; but it doesn’t need to be. 

As a mission-driven fintech, everything we do revolves around simplifying the home buying process. Through our growing family of companies and products, our team meets customers where they want to do business at every step of the journey. 

Lower has originated, underwritten, and funded tens of billions of dollars in home loans and offers an industry-leading customer experience with ratings of 4.8 on Trustpilot, 4.9 on Google, 4.9 on Zillow, and A+ from the Better Business Bureau.

We innovate through technology, but our people are what sets us apart.

Job Description:

Who you are:

• High School Diploma or equivalent
• Knowledge of industry products, policies and procedures, underwriting requirements, conventional and governmental loan requirements, operations and compliance regulations.
• Ability to analyze and comprehend complex financial data and provide alternatives.
• Current national (NMLS) and applicable state licenses.
• Excellent customer service and communication skills.

What you’ll do:

• Originate quality loans by selling loan products and services to clients.
• Determine customer needs and expectations in order to recommend specific products and solutions.
• Generate new and repeat sales by providing product information and outstanding customer service.
• Maintain relationships with realtors, builders and consumer networking groups.
• Recommend alternate products based on cost, availability, or specifications.
• Present price, credit and terms in accordance with company standards.
• Educate customers about features and benefits of products in order to improve customer satisfaction and increase sales.
• Represent Lower in the market in a positive manner and network to create additional loan opportunities for yourself and the company.
• Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and management, and excellent customer service.
• Other duties or special projects as assigned

Why you’ll love it:

• Ability to make meaningful connections across the company and industry.
• You will have a direct impact on the growth at Lower and the team members that join the organization.
• Ability to work independently and alongside a great team with a common mission.

When you join:

• You’ll join a locally and nationally recognized best place to work that values promotion from within.
• Plus:
  • Competitive compensation plan
  • Extended benefit offerings including:
    • Medical/dental/vision
    • Parental leave
    • Life/ Accident/ Critical Illness insurance
    • Short- and long-term disability
    • 401K with company match
    • Discount on home mortgage refinances or purchases

Compensation:

Commission based

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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