Marketing Compliance Analyst II

ABOUT US

Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU’LL DO AT COASTAL

The Marketing Compliance Analyst II will support the bank by performing reviews of marketing materials for adherence to applicable laws and regulations and assist in monitoring and evaluating marketing activities to ensure regulatory compliance. The position will involve providing vital advisory support to the Bank and its BaaS Strategic Partners, supporting the Marketing Compliance Manager in ensuring marketing activities operate in full compliance with industry regulations and internal policies, and maintaining up to date knowledge of all advertising rules and regulations.

HOW YOU’LL DO IT

· Independently reviews and approves marketing materials for the Bank and its BaaS Strategic Partners, including promotions, campaigns, customer facing communications, social media advertisements, announcements and any other materials used to promote its products and services, for compliance with applicable laws and regulations within predetermined SLA timeframes.

· Builds and maintains strong relationships with key stakeholders, team members, internal risk partners and Bank business line management.

· Maintains proficient knowledge of the rules and regulations, including but not limited to Federal Trade Commission Act; Federal Deposit Insurance Corporation Advertising Rules; Truth in Savings Act; Unfair, Deceptive, or Abusive Acts or Practices (UDAAP/UDAP); Truth in Lending and Truth in Savings Acts; and Equal Credit Opportunity Act.

· Participates in internal and CCBX Partner meetings.

· Assists with completing reviews of websites and mobile applications for regulatory compliance.

· Monitors Partner social media marketing activities for regulatory compliance.

· Provides regulatory compliance guidance to business units and BaaS Strategic Partners regarding marketing compliance inquiries and program requirements.

· Provides support in overflow and escalations and provides secondary reviews of materials as needed.

· Because we are a rapidly changing organization, there will be other duties as assigned.

WHAT YOU’LL BRING

 QUALIFICATIONS 

· Knowledge and understanding of regulatory requirements for Financial Services as they relate to advertising and promotions including but not limited to FDIC, FTC, Regulation DD, Regulation Z and UDAP/UDAAP

· Demonstrated ability to work independently in a remote team environment

· Comfortable managing your own projects and deliverables, ability to resolve problems with minimal guidance and make general decisions for daily processing 

· Strong analytical, critical thinking and problem-solving abilities

· Proven effective written and verbal communication skills

· Ability to handle multiple tasks/projects and deadlines simultaneously and prioritize effectively 

· Attention to detail and accuracy, with ability to spot errors and give solution-oriented feedback

· Ability to maintain a professional and collaborative approach to resolving potential issues

· Ability to effectively present information and respond to questions from management, affected departments and BaaS Strategic Partners

· Willingness to quickly learn about new industries, products, and services, and perform research independently on regulatory updates and changes

· Comfortable working with technology solutions for meetings and communications in a remote office setting

EDUCATION & EXPERIENCE 

· 2+ years of experience required working in financial regulatory compliance for a Bank or Fintech company 

· 3+ years of experience working in a Bank or Fintech company

HOW YOU’LL THRIVE AT COASTAL

Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.

Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.

Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.

Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.

Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.

Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness, and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

· have the ability to sit for extended periods of time

· have the ability to stand for extended periods of time

· have the ability to perform repetitive finger, hand, and arm movement

· have the ability to use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 

· view and read computer screen for extended periods

· occasionally stoop, kneel, crouch, or crawl

· occasionally lift or move up to 10 pounds

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.