Offer summary
Qualifications:
Strong communication and client-facing skills, Proficiency in English, additional languages helpful, Associate Degree in related field, At least one year customer service experience, Attention to detail and strong computer skills.
Key responsabilities:
- Provide excellent customer service through multiple channels
- Generate and process customer quotations and orders
- Address customer inquiries and issues promptly
- Create and provide basic reports to customers and team members
- Follow up and resolve customer problems effectively, escalating when necessary and suggesting improvements