Offer summary
Qualifications:
Bachelor's degree in Computer Science or equivalent work experience, 4+ years of experience working with large enterprise customers, Demonstrated ability in leadership and organizational behavior, Exceptional English and Arabic communication skills, Achieved Professional Level Dynatrace certification.
Key responsabilities:
- Serve as a trusted advisor to ensure successful deployment of Dynatrace products
- Strategize on technical objectives and goals, provide training, and drive product adoption
- Act as frontline technical resource for customer inquiries and issue resolutions
- Maintain current knowledge of Dynatrace products, participate in Business Reviews
- Collaborate with support and product management teams, coach TAMs to enhance technical knowledge