VIP Manager CC (Department VIP)

We are an iGaming company with over three years of experience and a team of more than 1000 specialists.  Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.
Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

Who we need:
- Experience: Minimum 1 year in a sales or VIP manager role with call-based interactions.
- Sales Expertise: Proven track record in sales using various sales methodologies.
- Stress Management: Ability to handle diverse cases with high stress tolerance.
- Active Sales: Experience in active sales.
- Language Skills: Knowledge of English is a plus, but most clients speak Russian.

Key responsibilities:
- Client Interaction: Engage daily with VIP clients via phone, email, and messengers to build trusting relationships.
- Sales Methodologies: Use sales techniques and strong communication skills to enhance client loyalty.
- Performance Improvement: Continuously find and implement ways to maximize sales results.
- Customer Support: Assist clients with their queries and inform them about current promotions and offers.
- Reporting Issues: Notify the manager and related departments of any technical issues to improve user loyalty.

What we offer:
- Competitive Salary: Fix salary $ + KPIs $.
- Training: Paid training and onboarding.
- Work Schedule: Consistent 5/2 schedule (10 - 19, UA time).
- Benefits: Paid vacation (18 days)  and sick leave(10 days).
- Gifts: Birthday and holiday gifts.

For more information, contact: anastasiia.sam@progamingsoftware.com