Rockfon is seeking a Technical Product Manager - Ceilings, based in our Chicago facility, as part of our Rockfon Product Management team. The position will report to the Head of Product Management and has no direct reports. This role is hybrid, working in the office Monday through Thursday, and work from home available on Fridays.
Rockfon, part of ROCKWOOL Group, offers advanced acoustic ceilings and wall solutions to create beautiful, comfortable spaces (www.rockfon.com).
Ready to help build a better future for generations to come?
In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.
Join us and make a difference!
The Ceilings Technical Product Manager will initiate and drive the entire Rockfon ceiling portfolio – Stone Wool Ceiling Tiles, Metal Ceilings and Suspension Grid – serving as the technical expert for Rockfon North America. This role will identify gaps in training subjects and structure, develop training curriculum to fill gaps, and drive the rollout of created training to internal employees and external customers via our LMS platform. This role would support the development/review of technical files, such as CAD and BIM, ensuring these files are suitable for external usage. Additionally, this role will field questions regarding proper ceiling installation – including support directly from jobsite, recommended usage of products, physical properties of products, etc.
What You Will Be Doing
- Initiate and manage projects that highlight the technical aspects of our products via website tools, marketing collateral, installation guides and any other avenues this role deems fit
- Identfy knowledge gaps within the company and develop training curriculum to fulfill those gaps
- Own learning management system (LMS) developing training curriculms and pathways for internal employees and external customers
- Develop and monitor product datasheets, installation guides and other technical documentation for accuracy.
- Provide product and installation training to internal and external teams as directed.
- Support the development and review of technical files, such as CAD and BIM, related to the product line
- Supports development of various technical marketing collateral such as product datasheets, installation guides, brochures and various other types of documentations
- Be the knowledge expert and technical resource to internal employees and external customers on all of Rockfon’s Stone Wool Ceiling Tiles, Metal Ceilings and Suspension Grid
- Monitor and responds to technical questions on ceiling installation and recommended product usage submitted to the Technical Services via email or phone call to the Technical Services hotline
What You Bring
- Minimum Associates Degree in engineering, architecture, marketing or related field
- 3+ Years experience as Product Manager in building products industry preferred
- Experience within the Ceilings industry preferred
- Understand ceiling industry testing, codes and standards, taking a hands on approach to product training
- Experience reading architectural drawings, bids, project schedules, change order processes and budgeting
- Ability to clearly document and communicate in writing and verbally with diverse audiences creating training and installation guides and presenting
- Familiarity with construction software programs such as CAD and BIM, Revit
- Computer proficiency in MS Word, Excel and CRM
What We Offer
- Competitive Salary
- Generous Benefits - Effective your first day!
- Comprehensive Medical, Dental and Vision coverage
- Educational Assistance
- 401K Match - up to 6%
- No cost Life and Disability Programs
- Company provided Personal Protective Equipment
- Employee Assistance Program (EAP)
- Fitness reimbursement
- Work-Life Balance
- Paid Time Off (PTO)
- 12 Paid Holidays per year
- Paid Parental Leave
Who We Are
We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living.
Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.
Work Environment & Conditions:
- Our offices are thoughtfully designed to foster collaboration, creativity, and opportunities for social engagement, allowing employees to find balance and bring their best selves to work.
- ROCKWOOL Group believes in giving back to the communities where we operate. Our offices worldwide engage in philanthropic initiatives, community involvement, and sustainability efforts that contribute to improving society and the environment. We encourage our employees to get involved and make a positive impact in the communities we serve.
Diverse and Inclusive Culture
We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL Group employees.
At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as “The ROCKWOOL Way”. This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.
ROCKWOOL is proud to be an Equal Opportunity Employer. We evaluate qualified candidates without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
