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Integration Engineer at Truora Inc.

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Colombia

Offer summary

Qualifications:

More than 1 year of back-end development experience, Experience with customer integrations in B2B companies, Fluency in English and Spanish.

Key responsabilities:

  • Understand customer needs and find solutions
  • Automate processes to improve workflows
  • Provide technical support and troubleshooting
Truora Inc. logo
Truora Inc. Scaleup https://www.truora.com/
51 - 200 Employees
About Truora Inc.
We are helping businesses simplify their user interactions by authenticating and engaging with them through Whatsapp. Our clients include national and international retailers, banks, fintech , proptech, and marketplaces. Truora is a technology company that builds authentication and communication tools for Latin America. Customers include startups, marketplaces, fintechs, banks, which utilize Truora’s products to reduce risk and validate their relationships with users, clients, employees, and suppliers. Truora’s core products are Digital Identity, Truoconnect and Truchecks. The company’s mission is to simplify and automate user interactions for enterprise customers. Truora’s Truconnect connects their authentication tools in WhatsApp, increasing user response rates and providing a better experience. It allows businesses to streamline user acquisition, reduce onboarding dropoff, provide 360 customer support, and sell their services, all with minimum tech requirements.
See more Truora Inc. offers

Job description

Truora is pioneering the digital landscape to streamline user interactions across digital channels. With a robust presence across Latin America, we are embarking on an ambitious journey to broaden our footprint in LATAM. Our innovative technology solutions, including Digital Identity, Customer Engagement, and Digital Signature solutions (ZapSign), are reshaping how businesses connect with their customers. As part of our growth strategy, we're on the lookout for an Integration Engineer to join our team.

Role Overview: We are seeking a Integration Engineer, your role will be to support our customers to integrate with Truora in a more efficient way, this means: understand their needs, find ways to automate the process and improve our workflows. You will be in constant contact with customers, to help them solve integration questions and make the sale.

Responsibilities:
  • Understanding customer needs: You will work directly with our customers to understand their specific requirements and find the best ways to meet them
  • Automate processes: You will identify opportunities to automate and improve existing workflows, facilitating a smoother and more efficient integration
  • Technical support and troubleshooting: You will provide technical assistance to our customers, resolving any questions or issues related to the integration of our services



    • Qualifications:
  • Desirable with more than one year of technical experience in back-end development (Python or JavaScropt, Go, C++)
  • Experience working with customers
  • Experience with customer integrations in B2B companies
  • Fluency in both English and Spanish
    • About Us:  Backed by Y-Combinator and leading VCs in Silicon Valley and Latin America, Truora is on a mission to simplify digital interactions. Operating in Mexico, Brazil, Colombia, Chile, and Peru, we are at the forefront of digital innovation. Join us as we continue to grow and shape the future of digital engagement in the region.

    By applying to this offer opportunity, you are accepting the Processing of your Personal Data by Truora and the Personal Data Processing Policy that you can find at the following link:https://www.truora.com/es/aviso-de-privacidad-integral.

    Required profile

    Experience

    Spoken language(s):
    Check out the description to know which languages are mandatory.

    Hard Skills

    Customer CentricityCustomer Data IntegrationCustomer DevelopmentTechnical Support

    Other Skills

    • Troubleshooting (Problem Solving)
    • Verbal Communication Skills
    • Analytical Skills
    Are you interested?

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