VP Client Partnerships - CRM

WHO WE ARE  

Zeta Global (NYSE: ZETA) is the Data-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently.   

Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI.   

Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. 

THE ROLE

The Client Partnership VP will be responsible for growing revenue and strategic innovation at assigned existing clients. They will identify opportunities, marshal and align internal resources and expertise, create effective presentations, and ultimately drive clients to act upon recommended solutions.  Success is defined as exceeding revenue targets for the assigned accounts.  You will work with other highly successful and driven team members.

The Client Partnership VP is responsible for creating, building, and extending the sales efforts to our customers. This is a strategic sales role focused primarily on enterprise account acquisition and winning business amidst a competitive landscape.

Candidates having experience selling SaaS platforms to marketing and information technology teams within the following disciplines will have the leading edge during their interview process: Customer Data Platforms (CDP), Email Service Providers (ESP), BI & Analytics, Omni-Channel Orchestration, Web/Email Personalization, or platforms focused on improving the customer experience.

Responsibilities:

• Strategic Account Planning and Execution

  • Engage VP and Executive Level contacts within CRM customer accounts.
  • Generate business opportunities through professional, dedicated research, and prospecting using strategic methods to build meaningful and relevant dialogue with customers poised for growth.
  • Orchestrate a series of meetings featuring internal experts to build value during the discovery and validation process with customers.
  • Manage internal and external complexity to deliver measurable business impact for high client satisfaction.
    • Build Opportunity Briefs to internally communicate and prescribe integrated software and service solutions to meet the customers’ long-term needs as a strategic business partner
    • Develop a pipeline of viable opportunities that exceeds quota, and keep abreast of prospects in your account territory

Ownership of Sales Strategy

• Lead the sales cycle - from lead generation to closure
• Leverage and lead internal SME’s to drive opportunities, customer understanding, and adoption of Zeta solutions.
• Accurately forecast Opportunity stages and close dates
• Drive all aspects of the sales cycle including, proposals, scoping, pricing, and contract negotiations
• Ensure 100% customer satisfaction and retention in collaboration with the CRM Customer Success Team
• Coordinate activities with other Zeta divisions to increase overall customer scale and adoption
• Align with Zeta Partners to accelerate Opportunities and customer engagement
• Meet or exceed quarterly and annual revenue targets

Requirements:

• 5+ years of Advertising / Marketing experience with deep experience and perspective of data driven marketing, particularly in the programmatic, data and advanced tv space.
• Proven track record of successfully meeting sales goals.
• Positive, eager, willing, enthusiastic, resourceful attitude.
• A proven track record of positive relationships with both media agencies and brand directs
• Ability to demonstrate strategic communication, analytical skills and creative solutions to client and internal stakeholder needs
• Local and National travel required
• Bachelor’s degree in related field
• Knowledge of the online media business, underlying technologies, and research.
• Strong analytical and consultative skills.
• Effective time management skills – ability to prioritize and meet deadlines.
• Diligent work ethic. Must be self-motivated and take the initiative to get the job done
• Excellent listening, negotiation, presentation, written and verbal communication skills.

Experience & Education Requirements:
Successful candidates will have a background in on-demand software sales with a significant services component, as well as experience leveraging strategic relationships with external partners. Individuals must have a demonstrated sales track record developing and managing regional accounts and a proven track record of forecasting and closing. Strong candidates must have 10+ years of high-value software sales experience and have a "consultative" value-based approach to “value-based” selling. Experience working within a fast-paced growing company environment is a plus. In addition, candidates should have:

• Excellent oral and written communications skills including strong presentation/demo skills both in person and via phone/web presentation
• Strong technology skills. Must be able to do complete product demonstration and credibly discuss technical topics
• Knowledge of any of the following industry sectors a plus - Retail, Financial Services, and Travel & Hospitality

BENEFITS & PERKS 

• Unlimited PTO 
• Excellent medical, dental, and vision coverage 
• Employee Equity and Stock Purchase Plan 
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance 

And more!! 

COMPENSATION RANGE 

The compensation range for this role is $150,000.00 - $250,000.00, depending on location and experience.  

PEOPLE & CULTURE AT ZETA 

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS! 

https://zetaglobal.com/press/?cat=press-releases 

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