Bilingual Licensed Telesales ACA Call Center Agents (Spanish/Vietnamese) at Keystone Advisors

Job Summary

Keystone is a fast-growing company seeking top talent for remote opportunity. If you want to be part of a team with a purpose Keystone may be right for you. We are seeking licensed Telesales professionals to have a pivotal role assisting the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our products and services to new potential customers while being supported by Keystone Advisors team. This is a permanent full-time position plus bonus & commissions!

Company Benefits

• Paid time off, Generous paid Holidays
• Quarter Company Events
• Remote positions available for licensed agents only

• Open Fun/Friendly Environment / Company Events
• Work-Life Balance / Flexibility
• On The Job Training

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
  • Maintain CE to ensure active license status
• Clear a State required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products. Required a college degree or equivalent work experience
• 3+ years’ experience in customer service, sales and or healthcare related industry
• Clear an employer background check
• High sales conversion rates
• Must have access to high-speed internet
• Need to have own computers/laptops
• Needs to be bilingual Spanish/Vietnamese

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our products and services
• Outbound Calls to prospective clients and leads.
• Discussing and assisting customer needs and matching the most suitable plan and promotion
• Promoting company products on each call
• Handling calls professionally, meeting company regulatory and compliance standards
• Accurately documenting interaction details
• Meeting key performance indicators (sales calls, sales process, call quality, and product selection)
• Staying educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Telecommuting Requirements

• Required to have a dedicated work area established that is separate from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a Keystone approved high-speed internet connection or leverage an existing high-speed internet service
• Must reside in Texas

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit
• Bilingual mandatory

Keystone Advisors Overview

We are experts in the health insurance market with a Top 3 National Ranking. Our team gives their best to match our clients’ needs. We are proud of helping thousands of Americans to find peace of mind and economic stability. Even though many things have changed throughout the decades, one thing remains the same: We are the key to finding the right health plan for our clients and customers. Keystone provides the opportunity for career advancement in Healthcare and Health Insurance Industries. This is a stable industry - recession proof! You may visit https://keystoneadvisors.breezy.hr to view all of our current job openings or search Keystone Advisors at www.keystonema.com.