at Evernest
Company Overview
Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 30+ of the nation's most investable markets and with over 15k homes under management, Evernest is recognized as one of the largest single-family and small multi-family brokers and property management companies in the country.
We’re on a mission to build something great. Our goal is to manage 25,000 homes by 2024 and 250k homes by 2030. It’s an exciting journey but we can’t do it alone. Evernest is looking for driven individuals who share our vision and are committed to our goals, core values and want to build a better future for our clients and the communities we serve.
Position Overview
Evernest is seeking an experienced, data driven and innovative Director of Leasing to oversee the day-to-day operations of our leasing team, and optimization of our leasing platform. This strategic doer will leverage their expertise, data, technology and continuous iteration to achieve best in class leasing results, including maximizing rent prices, minimizing days on the market, reducing cost per lease, and delivering an outstanding prospect experience. This leader will demonstrate extreme ownership of all leasing related activities, excel as a cross functional partner and methodically drive the business forward. They will have direct experience with leasing funnel optimization, improving conversion rates and will have managed both in-market and virtual teams. They will be as comfortable in Excel/Sheets, and other BI tools, as they are presenting to the c-suite. The ideal candidate has a track record of success, built or improved high volume leasing platforms, led large teams, managed a P&L and is passionate about their work. This role reports directly to the COO.
Responsibilities
- Optimize the leasing platform to enhance client experiences with Evernest.
- Lead by example and inspire the team by fostering a culture of core value alignment and a pursuit of excellence.
- Promote a culture of collaboration and teamwork among peers and both in-market and virtual teams.
- Utilize data and experience to optimize the leasing funnel, identify bottlenecks, and streamline the leasing process for greater efficiency and faster lead-to-lease conversions.
- Ensure compliance with all relevant laws, regulations, and company policies in the leasing process, including data privacy and security.
- Encourage innovation, explore new technologies and methodologies, and drive continuous process improvement.
- Design and implement calculated experiments (A/B tests) aimed at improving outcomes.
- Reduce the cost per lease.
- Develop and exceed both internal and external KPIs and SLAs.
- Develop and implement predictive models to forecast leasing performance, occupancy rates, and revenue, enabling proactive decision-making.
- Collect and analyze leasing data, market trends, and customer insights to identify opportunities for improvement throughout the leasing process.
- Develop and implement policies and procedures to improve the efficiency and effectiveness of all leasing related activities
- Create, maintain and improve comprehensive dashboards and reports that provide real-time insights into leasing performance, allowing for data-driven decision-making.
- Embody the Evernest core values
CORE VALUES
To be considered for this position, you must connect deeply with Evernest’s company core values:
Win Together – We put our team, the company, and our clients first. Alone we can do so little; together we can do so much.
Do the Right Thing – We operate with the highest levels of accountability and are transparent with each other, our clients, and our customers.
Own the Outcome – We are results-obsessed and continuously strive to improve our clients' experience. We are raising the bar in the industry.
Embrace the Grind – We do whatever it takes to get the job done and deliver results that matter.
Grow Daily – We are committed to improving ourselves and Evernest. We don’t accept mediocrity and always strive for excellence.
