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National Account Manager - TSD Remote

EXTRA HOLIDAYS - FULLY FLEXIBLE

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Arizona (USA), United States

Offer summary

Qualifications:

4+ years of channel sales experience in UC and telephony, Experience with TSD/TSBs in Unified Communications.

Key responsabilities:

Develop sales and marketing plans for TSB revenue
Coordinate with sub-agents to identify sales opportunities
Provide resources, training, and support to agents
Analyze sales metrics and market trends
Negotiate contracts and drive channel sales strategies

Sangoma Telecommunication Services SME https://www.sangoma.com/

201 - 500 Employees

See more Sangoma offers

Job description

Your missions

National Account Manager - Technology Solutions Division (TSD)

Sangoma Technologies Corporation is a leading provider of unified communications solutions for businesses of all sizes. Founded in 1984 and headquartered in the US and Canada, Sangoma delivers a comprehensive suite of communication products and services designed to enhance business communications and collaboration. Our innovative solutions include UCaaS, CCaaS, VoIP gateways, IP phones, cloud-based services, and more, catering to diverse industries such as healthcare, education, and finance. As a publicly traded company (TSX: STC), Sangoma is committed to continuous innovation, reliability, and customer satisfaction.

The National Account Manager is responsible for driving revenue related to Sangoma Cloud products and services sold through the Technology Solutions Broker/Master Agent program (TSB). The National Account Manager will identify new resellers/agents to recruit, develop, and expand relationships with agents and respective channel managers. This includes product training, sales support, and opportunity management. The National Account Manager must be able to travel as needed.

Your Role:

Develop and implement sales and marketing plans to drive TSB and sub-agent revenue.
Coordinate with sub-agents and channel managers to identify key sales opportunities to generate revenue.
Provide necessary resources to achieve sales targets.
Provide web/on-site demonstration of Sangoma products as needed.
Educate TSB about the tools and programs to ensure their success.
Conduct regular meetings and reviews with TSB/TSD to assess performance, address issues, and set sales goals.
Document and manage all activities and communications in the Salesforce system.
Monitor and analyze sales performance metrics to identify areas for improvement.
Analyze market trends and competitor activities to identify opportunities and threats.
Negotiate TSD/TSB contracts
Perform additional projects and duties as assigned.
Use data and insights to make informed decisions and improve channel sales strategies.

Your Background:

Proven experience working with TSD/TSBs within Unified communications (UCaaS/CCaaS)
Minimum of 4 years of proven channel sales experience in UC and telephony, with at least two years working with TSB/TSD.
Ability to travel as needed.
Excellent written, verbal, and presentation skills.
Required experience in Unified Communications (UC) and Unified Communications as a Service (UCaaS).
Proficiency in Salesforce and GSuite.
Proficient in Safesforce.com (Required)
Ability to analyze sales data and market trends to make strategic decisions.

Skills:

Leadership and team management
Strategic thinking and planning
Problem-solving and decision-making
Customer-centric approach
Time management and organizational skills

Work Environment:

This role typically involves a mix of office work and field visits to channel partners.
Flexibility to travel within the assigned region is required.

What We Offer:

Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
Matching 401K program
Flexible Time Off & Company Holidays
Entrepreneurial work environment partnered with high-growth career opportunities

Are you ready to directly impact the company and be rewarded for your performance? Are you ready to take on a new challenge?

Must be authorized to work in the United States full-time for any employer. No agencies or third party resumes, please.

Sangoma is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.