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AccuTerm Functional Analyst

72% Flex

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Minimum 5 years' experience as a functional analyst, University degree in IT, CS or related field, In-depth knowledge of AccuTerm and Red Hat/D3, Proficiency in SQL and database management.

Key responsabilities:

Provide technical support and troubleshooting for AccuTerm
Analyze, design, develop, and implement system enhancements
Collaborate with IT and business teams for seamless integration
Communicate project progress and resolve issues effectively

Damco Solutions Large https://www.damcogroup.com/

1001 - 5000 Employees

See more Damco Solutions offers

Job description

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Accuterm Functional Analyst Job Description

Position Overview: The Accuterm Functional Analyst is vital in managing and enhancing the use of Accuterm software. This role involves analyzing requests for improvements and changes, evaluating potential solutions and impacts, addressing technological issues, making changes to the existing interface, and providing essential support.

Key Responsibilities

Technical Support and Troubleshooting:

- Support AccuTerm and D3 Database incident resolution.
- Investigate, analyze and resolve production system problems.
- Advise and assist users with a view to improvement and innovation.
- Develop a privileged relationship with business partners within the company and translate their needs into technical requirements.
- Anticipate issues and risks by implementing controls and associated action plans to secure production launches.
- Actively monitor AccuTerm system performance and implement necessary improvements to ensure optimal functionality.
- System Analysis and Design:

- Analyze current AccuTerm system functionality and identify areas for improvement.
- Design and implement enhancements to improve system performance and user experience.
- Development and Implementation:

- Develop and test AccuTerm scripts and applications to ensure they meet user requirements and are free of defects.
- Implement new features and functionalities in the AccuTerm environment.
- Maintain and update existing AccuTerm applications to ensure optimal performance.
- Collaboration and Communication:

- Work closely with IT and business teams to ensure seamless integration of AccuTerm with other systems and applications.
- Communicate effectively with stakeholders to keep them informed of project progress and any issues that arise.
- Participate in cross-functional meetings to discuss and resolve system-related issues.

Qualifications

Minimum 5 years' experience in implementation and/or support as a functional analyst.
University degree in Information Technology, Computer Science, Business Administration, or a related field.
In-depth knowledge of AccuTerm.
Knowledge of Red Hat and D3.
Analytical, adaptive and innovative spirit.
Ability to work independently and as part of a team.
Ability to multi-task.
Ability to manage time and priorities.
Knowledge of Microsoft Office tools. (Visio, PowerPoint, Excel)
Strong understanding of business processes and the ability to translate them into technical requirements.
Proficiency in SQL and experience with database management.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.

Preferred Skills

Experience with AccuTerm and D3 database
Familiarity with other software applications and tools used in conjunction with Accuterm.

This role requires a proactive and analytical mindset, with the ability to work independently and as part of a team to drive continuous improvement in the use of Accuterm software across the organization.