Senior Business Analyst (100% Remote)

LTS is seeking a Senior Business Analyst to support the US Department of Veterans Affairs (VA). This position is 100% remote. The objective of this role is to support Jira standardization efforts and user support of Jira to enable end to end visibility across the entire product line. You will be working with Health Portfolio Jira Standardization leads and product scrum teams to promote and implement best practices in Jira. The environment is dynamic and client needs are often evolving; flexibility and forward-thinking views are important for success.

LTS provides trusted consulting, and solutions in an increasingly complex and growing world. Our deep expertise in technology and analytics helps us serve a broad constituency of clients that range from cabinet-level departments of the U.S. Government to the largest Federal IT contractors in the world.

LTS is a leading information technology (IT) provider for mission critical systems leveraging the latest technologies to deliver innovative solutions from small mobile applications to large, complex enterprise applications. Our professionals specialize in multiple disciplines including program management, system integration, system design, system development, cybersecurity, infrastructure, and data analytics..

Responsibilities & Qualifications

• Provide hands-on support to integrate tools and drive data/workflow standards across a suite of tools, especially Jira, Jira Advanced Roadmaps and Jira Align.
• Identify and document the gaps of current implementation against standard templates; recommend alternatives for better alignment to standard templates.
• Understand and document the client’s business issues and data challenges, serve as a liaison between Scrum teams and Health Portfolio Jira Standardization leads to plan and coordinate Jira Standardization activities.
• Provide ongoing training and technical support for end-user use of Jira in support of SDLC and ad-hoc questions.
• Support Jira instance configuration. to include Jira filter development, reports, dashboards, and roadmaps.
• Ability to proactively seek out, collaborate and establish relationships with critical partners, such as multiple Scrum teams, Scrum Masters, Product Managers to ensure integration, coordination & execution of work.
• Understand existing processes and identify how to improve and streamline to improve team efficiency and effectiveness with a focus on SAFe framework.
• Willingness to take the lead during discussions with various stakeholders, identify action items, track, and monitor progress, and provide status updates.
• Leverage excellent writing skills to translate complicated issues from multiple information sources into a clear point of view, and create a compelling, concise, and well-written narrative.
  
  

Requirements

• Bachelor’s Degree in: Business, Information Systems, Engineering, Computer Science, Systems, Business or related scientific /technical discipline and 5 years of experience. An additional 5 to 7 years of experience is required in lieu of a degree.
• Ability to obtain and maintain a Public Trust.
• Detailed understanding of how to configure, administer and support Jira/Jira Align to be in alignment of standardized templates.
• Prior experience in supporting user community to troubleshoot and resolve issues in Jira /Jira Align/Agile Tools.
• Strong analytical, problem-solving, and organizational abilities.
• Ability to work independently with minimal guidance and supervision as well as in a team environment.
• Ability to meet deadlines (short turnarounds sometimes required)
• Well written and oral communication skills.
• Proficiency with Microsoft Office Suite products such as Word and Excel, and PowerPoint.
• Ability to foster collaborative relationships with other teams and external stakeholders.
• Ability to think “outside of the box” while communicating or dealing with coworkers and stakeholders having various skill sets and for different situations.
  
  

Desired Skills

• Certification, Knowledgeable of Scaled Agile Framework (SAFe), Lean Kanban, DevSecOps or other iterative development approaches (highly preferred).
• Strong facilitation, written and communication skills.
• Experience with Power BI, GitHub, Confluence, SharePoint, and Teams (highly preferred).
  
  

LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.

LTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.