Storage & Backup Infrastructure Engineer

Discover the Unexpected 

Experian is the world’s leading global information services company. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done.

Our 18k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow.

To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. Experian Asia Pacific's culture, people and environments are key differentiators. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, equity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re committed to fostering a strong sense of belonging and a place where you can bring your true self to work.

Our uniqueness is that we truly value yours. We’re an award winning organisation due to our strong people first focus. This includes Top Employer™ and Great Place To Work™ accreditations.

Learn more at www.experianplc.com

Description:

The Storage & Backup Engineer will be contributing to the evolution of Open Systems Storage (SAN and NAS), Backup and Disaster recovery infrastructure solutions in accordance with business requirements.  This position will be part of a high performing team delivering high quality solutions & infrastructure services as part of our Storage Engineering function.

You will demonstrate an aptitude to learn and develop as an individual and support the Senior Engineering team by maintaining a strong operational service across Storage & backup technologies.  It is expected that there will be an equal focus on both service and security and an experience with both is essential.   There will be opportunities to support and occasionally lead project initiatives 

Qualifications:

• 7+ years’ experience working in a Senior Hands-on Storage Engineering Role.

Relevant Industry recognized qualifications

Responsibilities:

• Demonstrate domain knowledge in storage, data management and data protection technologies and be able apply the knowledge of these methodologies to the storage, protection, retention, reclamation, and disaster recovery.
• Manage, configure and maintain multi-PB multi-tiered environment.
• Report on performance and capacities and make allocation recommendations based on trending.
• Participate in capacity planning and performance discussions and assist in development and execution of disaster recovery exercises.
• Provide technical services for customers in a highly complex storage and backup environments. Demonstrate ability to assess technical impact to the project/new technology along with technical risks.
• Resolve complex problems with little or no guidance. Independently research and promote specialized technical solutions.
• Creation and maintenance of Knowledge Articles and procedural documentation
• Pursues Automation of credible tasks & supports Automation Framework where necessary.
• Supports the proactive management of Storage Infrastructure collaborating with Operations & Maintain functions.
• Keep up to date with the latest technology updates and assess their relevance to current technology
• Contribute operational detail to roadmap planning

Technical Skills - Core

• Storage Technologies
  • Hitachi (HDS) VSP, Gx00, HCP and HDI
  • Dell XtremIO, Isilon, ECS and Data Domain
• SAN Switch Technologies Brocade DCX X7 Directors
• Veritas NetBackup > V8.x & AWS native
• Replication software HUR, GAD (Hitachi) & Superna (Isilon)
• Networking Principles (LAN & SAN)

Technical Skills – Desirable

• VMWare - vSphere / VRealize & SRM.
• HPE Compute (Synergy & OneView).
• Veritas IT Analytics & Cloud Point.
• Working understanding of Encryption & Compression algorithms.
• AWS
• Ansible Tower

Knowledge/Skills:

• Knowledge of Agile
• Knowledge of ITIL processes and experience with ticket tracking software, specifically Service Now
• Advanced troubleshooting skills
• Excellent English verbal and written communication skills
• Excellent interpersonal skills and the ability to interface with internal/external customers, vendors, management etc. in both formal and informal situations
• Advanced organizational and project management skills
• Ability to identify and implement technology and/or cost/process improvements
• Advanced customer service skills
• Strong written and verbal skills
• Ability to innovate
• Ability to work without direction
• Flexibility in working hours (on call, out of hours’ delivery)
• Think creatively.
• Work without Supervision

Who are Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Could this be the role for you? Apply now to start your journey with Experian.

To learn more about our culture and what it’s really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay.

Why choose us?

Our colleagues’ health and wellbeing are a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process

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