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AU Quality and Compliance Administrator | ZR_453_JOB

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Advanced Office 365 skills, Strong attention to detail.

Key responsabilities:

  • Review, update policies and procedures
  • Collaborate with internal stakeholders
PeoplePartners Inc. logo
PeoplePartners Inc. https://www.peoplepartnersbpo.com/
201 - 500 Employees
See more PeoplePartners Inc. offers

Job description

This is a remote position.

Job Overview: 
As a Quality and Compliance Administrator, you will play a crucial role in ensuring adherence to regulatory standards, internal policies, and continuous improvement initiatives within our organization. You will be responsible for assessing existing practices, updating documentation, and collaborating with internal stakeholders to maintain compliance and quality standards.

Job Description:
  • Follow internal audit schedule and existing policies and procedures to determine where there are gaps/improvements to be made in written documentation and or practices.
  • Review, update and develop National and State/Territory-based policies, procedures, and documentation, to reflect required changes to legislation, regulations and contractual requirements or as notified via our Continuous Improvement process.
  • Collaborate with key internal stakeholders to format documentation, as required.
  • Manage and maintain current Trainer and Assessor compliance documentation, including competency and currency matrices and professional development logs.
  • Conduct 'Quality Induction' to familiarize new staff with key policies and procedures.



Requirements
  • Advanced Office 365
  • High-level English written and verbal communication
  • High-level interpretation of legislative documentation
  • Excellent project and time management
  • Policy and Procedure review and development
  • Internal Auditing
  • Strong attention to detail
  • Proactive
  • Problem-solving/troubleshooting


Benefits
Permanent Work-from-home setup
Company-provided equipment
Secondary WiFi Modem
21 Leave Credits
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.


Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Time Management
  • Problem Solving
  • Open Mindset
  • Detail Oriented

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