Offer summary
Qualifications:
Full-time availability, flexible schedule including evenings/weekends., Tech-savvy with strong communication skills and attention to details., Open to feedback, work remotely with reliable internet connectivity..
Key responsabilities:
- Handle inbound service and reservation calls efficiently.
- Ensure customer satisfaction through one-call resolution and timely responses.
- Meet performance goals, use available resources to handle requests.
- Engage in team meetings to build knowledge base.
- Be reachable via telephone, email, and instant message.