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Staff Engineer, Software Applications (R2799)

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor’s degree in Engineering or Computer Science., 7+ years industry experience with technical background, C++, Python proficiency..

Key responsabilities:

  • Provide support to customers during product implementation phase.
  • Develop AI Autonomy applications and assist in sales activities.
  • Maintain technical documentation, troubleshoot and resolve issues.
  • Collaborate with engineering team to improve products, visit customers on site globally.
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Shield AI Scaleup https://shield.ai/
501 - 1000 Employees
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Job description

The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development. 

What you'll do:
  • Become an expert user of the Hivemind enterprise software stack. 
  • Provide technical support and training to customers. 
  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
  • Assist the sales team in pre-sales activities, e.g., demos. 
  • Assist in post-sales deployment and integration of Shield AI enterprise software products. 
  • Develop and maintain technical documentation and training materials. 
  • Troubleshoot and resolve technical issues. 
  • Help customers debug software/API integration issues. 
  • Collaborate with the engineering team to address customer feedback and improve products. 
  • Visit customers on site globally to support software integration and development activities. 

  • Required qualifications:
  • Bachelor’s degree in Engineering, Computer Science, or a related field. 
  • 7+ years of experience of industry experience
  • 3+ years of experience in an integration/applications engineering role 
  • 3+ years of experience working in a startup environment. 
  • Strong technical background in software engineering. 
  • Strong proficiency in writing modern C++ code. 
  • Intermediate proficiency in writing Python code. 
  • Excellent problem-solving and analytical skills. 
  • Strong communication and interpersonal skills. 

  • Preferred qualifications:
  • Experience in the defense aviation or robotics industry. 
  • Experience building and running a small enterprise software applications/solutions engineering team. 
  • Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Problem Solving
    • Communication
    • Social Skills
    • Analytical Skills

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