Customer Support Specialist

Description

Customer Support Specialist - job post

Fully remote

$11.50 an hour - Full-time, 

Job details

Salary

$11.50 an hour

Job Type

Full-time

Number of hires for this role

1

Qualifications

• • High school or equivalent (Required)

Benefits

Paid training

Health insurance

Dental insurance

401(k)

Tuition reimbursement

Paid time off

Work from home

Employee assistance program

Vision insurance

Employee discount

Flexible schedule

Life insurance

Full Job Description

In this position you will answer incoming phone calls and emails for a consumer packaged goods brand. You must complete 2 weeks of full-time, remote training.  After training, you will continue to work remotely off of the equipment we will provide you.

Essential Duties and Responsibilities

Knowledge and understanding of our product, policies and systems.

Answering phone calls, and emails.

Effectively multitask between phone calls and email requests.

Communication Good Verbal and Written
Customer Focused
Dependable-reliable

Qualifications and Requirements

High School Degree

Microsoft Outlook and Excel Experience is Required

Excellent communication skills both oral and written.

Excellent Organizational and time management skills.

Proven ability to multi-task in a fast-paced environment
Prior experience in a fast-paced consumer services setting

Job Types: Full-time

Pay: $11.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• 8 hour shift

COVID-19 considerations:
While in office we follow all CDC guidelines.

Education:

• High school or equivalent (Required)

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Qualifications