Senior Social Media Strategist / Manager

This is a remote position.

The Senior Social Media Strategist/Manager is responsible for developing and implementing comprehensive social media campaigns that align with our clients' goals and drive engagement, brand awareness, and conversions. This role combines strategic thinking with hands-on management of various social media platforms.

• Develop comprehensive social media strategies tailored to each client's unique objectives.
  
• Conduct market research and competitive analysis to identify trends and opportunities.
  
• Collaborate with clients and internal teams to define clear goals and KPIs
  
• Create and curate compelling and engaging content that resonates with the target audience.
  
• Develop content calendars and schedules for consistent posting.
  
• Ensure content aligns with brand guidelines and is optimized for each social platform.
  
• Manage and maintain social media accounts across platforms (e.g., Facebook, Instagram, Pinterest, LinkedIn).
  
• Monitor and respond to comments, messages, and inquiries in a timely and professional manner.
  
• Use social media analytics tools to track and measure the success of campaigns.
  
• Generate regular reports with insights and recommendations for improvement.
  
• Adjust strategies based on performance data to optimize results.
  
• Plan and execute paid social media advertising campaigns to achieve client objectives.
  
• Manage ad budgets, targeting, and optimization to maximize ROI.
  

Requirements

• Proven experience in social media management and strategy development, with a minimum of 5+ years in a similar role.
  
• Strong understanding of social media platforms, trends, and best practices.
  
• Proficiency in using social media analytics tools and advertising platforms (e.g., Facebook Ads Manager, LinkedIn Ads).
  
• Excellent written and verbal communication skills.
  
• Creative thinking and a passion for staying up-to-date with the latest industry developments.
  
• Strong project management and organizational skills.
  
• Leadership and team management experience is a plus.
  

Benefits

"More than just a job, we offer an opportunity to grow. Come and be part of our growing team!"

Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise.

What Makes Support Phoenix Services Great

We are not here today without our exceptional employees. Phoenix Support Services encourages career development by providing employees free access to various training courses, which help them level up professionally and as individuals. Our employees work in a remote work setup with flexible working hours, annual performance appraisals, birthday cakes, anniversary bonuses, and many others.

Serving A Mission Greater Than Us

Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met.

The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings.

To learn more about what we do and how to donate, please follow the below links:

Application Letter (Required)

Along with your CV, kindly submit a short application letter providing our Recruitment Team a snapshot of why you are qualified for this specific role and answering the following questions:

• How do you keep yourself updated with the latest trends in the digital marketing industry?
  
• Kindly attach or provide a link to your portfolio. Also, please specify your salary expectation