People Operations Manager (MSP Company)

Job Title: Manager People Operations

Job Location: Remote, Philippines

Experience Required: 5-7 Years working in Tech or MSP companies

Education: Bachelors in Computer Science, IT or HR

Work Schedule: Monday to Friday (US Time zone)

Salary: 60-80K (Pesos)

About Company:

Welcome to Prime System Solutions, where innovation meets expertise in the realm of tech-driven staff augmentation. In the fast-paced landscape of the digital era, we stand as your premier partner, offering cutting-edge solutions that transcend conventional staffing models.

Job Description:

Prime System Solutions is seeking a dynamic and experienced Manager of People Operations to join our Human Resources team. This role will be responsible for overseeing and enhancing the human resources function within the organization, focusing on fostering a positive work environment, optimizing employee performance and supporting the companys growth.

Key Responsibilities:

• Oversee People Operations, Talent Acquisition, and Office Management functions

• Lead the talent acquisition efforts by overseeing the full recruitment cycle, from sourcing to selection.

• Partner with business leaders to create functional people plans and enhance employee experiences
• Manage benefits, reward systems, and progression opportunities
• Maintain compliance with employment law, safety standards,
• Support senior leadership with high-level people strategy and communications
• Manage the People strategy budget and people analytics
• Own internal communications and support cross-functional collaboration
• Review and enhance operating processes for efficiency and quality

• Design and manage a comprehensive onboarding process to ensure new hires are integrated seamlessly.
• Develop and implement talent development and performance management initiatives.
• Proactively address employee concerns, fostering a positive workplace culture.
• Drive employee engagement strategies, promoting a high level of satisfaction and team-building activities.
• Utilize data analytics to inform decision-making and measure the success of tech and business initiatives.
• Prepare reports and presentations for internal and external stakeholders.
• Foster a positive workplace culture by managing employee relations, addressing concerns, and resolving conflicts. Promote open communication and a collaborative work environment.
• Develop and implement strategies to attract and retain top talent. Develop career development programs and succession planning initiatives.
• Implement and manage performance appraisal systems that drive high performance. Provide guidance and support to managers and employees on performance-related issues.
• Ensure compliance with all employment laws and regulations. Develop, update, and enforce company policies and procedures.
• Track and analyze key HR metrics to measure the effectiveness of HR programs and initiatives. Provide regular reports and insights to senior management.

Requirements and skills:

• 5+ years of experience in a multi-faceted people role, preferably in the tech industry

• Proven leadership in a fast-growing business environment

• Strong HR expertise, with experience working with multinational teams

• Implemented successful reward/benefits/progression/L&D systems/programs

• Ability to navigate and manage change effectively

• Strong emotional intelligence (EQ) and understanding of people

• Experience in handling complex employee relations issues

• Skilled in implementing and managing people systems

• Excellent stakeholder management and relationship-building skills