Sales Development Representative - 17887611040

Position:  Sales Development Representative

Working Hours:  Monday -Friday, 9 am - 6 pm CST
Salary:  $800-1,500/month

Core Values - LIGHT:

• Legendary (Service and Teams): We strive for excellence in every interaction, aiming to provide unparalleled service and foster a team environment where greatness is the norm.
• Innovation: Constantly seeking new ways to improve our services, processes, and client experiences by embracing creativity and forward-thinking.
• Growth: Focused on personal and professional development, as well as expanding our business and its impact on the market.
• Heart: Putting passion, compassion, and empathy at the forefront of everything we do, ensuring that our clients and team members feel valued and understood.
• Trust: Building and maintaining confidence in our integrity, reliability, and commitment to quality, both within our team and with our clients.

Key Responsibilities:

• Serve as the primary point of contact for all inbound leads, ensuring responses are timely, personalized, and reflective of our high standards.
• Accurately enter and manage all lead information within our CRM system, keeping our database organized and efficient.
• Qualify leads based on specific criteria, referring them to the appropriate sales manager and scheduling interactions as needed.
• Regularly review the leads and customer database for opportunities to re-engage and follow up, maximizing potential business conversions.
• Compile and present weekly sales reports, offering insights into performance and opportunities for improvement.
• Participate in weekly team meetings, sharing updates, strategies, and fostering a collaborative environment.
• Engage past clients to solicit testimonials and encourage online reviews, enhancing our reputation and market presence.
• Establish and maintain relationships with local venues, aiming to be listed as a preferred vendor and expand our network.

Requirements

• Has a minimum of 1-2 years of experience in a similar lead management or customer service role.
• Has a prior experience with CRM systems, and familiarity with Salesforce is preferred.
• Has proficiency in Google Suite applications, including Gmail, Google Calendar, and Google Drive.
• Exceptional communication skills, both written and verbal, with a keen attention to detail.
• Ability to work independently with minimal supervision, demonstrating strong organizational and time management skills.