19902990665 - Technical Support Agent 2

ABOUT THE COMPANY

Was founded in 2008 and is the world's leading automotive interaction design service provider and smart car hardware manufacturer.

We are committed to providing higher-end, safer and stable in-vehicle entertainment audio-visual integrated navigation systems for our customers.

We listen to feedback for our continuous improvement program in order to give you products you want.

You should:

Exceed client expectations by ensuring all support tickets are resolved satisfactorily.

Maintain positive interactions to uplift client satisfaction.

Utilize technical knowledge and effective personal skills to deliver outstanding technical support.

Requirements

Tasks:

• Answer customer inquiries
• handle customer concerns
• answer customer emails and calls

Qualifications

• 1-2 years experience as tech support
• familiar with aftermarket car audio/ or same company is a requirement
• Proficient with Shopify
• Willing to learn the product and get familiar with it is essential

Benefits

USD 800 - 1000/ Month