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Field Based Service Engineer

Remote: 
Full Remote
Contract: 
Salary: 
38 - 38K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Experience with critical ventilation systems and medical equipment, Electrician qualifications and industry standards knowledge.

Key responsabilities:

  • Service and repair Medical and Pharmaceutical equipment
  • Problem-solve for technical solutions and compliance with standards
  • Maintain technical competence and communicate effectively with teams
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Mercury Hampton Scaleup https://mercuryhampton.com/
11 - 50 Employees
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Job description

Role: Service & Aftersales – Service Engineer

Location: UK

Salary: £37,500 +

We are pleased to announce we are retained with a long-established clean air systems provider who have an impressive range of clients and services, selling into clinical practices, pharmaceutical, biotech and chemical manufacturing environments.

They are pioneers of their market, and your role will be to carry out servicing on our clients own (and other manufacturers) Medical& Pharmaceutical equipment, whilst building and maintaining excellent customer relationships throughout the UK.

This role involves working throughout the UK on a weekly basis. You will be away from home roughly 70% of your time and predominantly working on a night shift basis.

Qualifications Knowledge And Experience

  • Verification of critical ventilation systems in accordance to HTM 03 01 Part B
  • Servicing all of the above equipment, plus AHUs, Fume cupboards, clean room suites, safety cabinets, humidifiers, multi movement pendants.
  • Entrainment testing
  • Control systems
  • DOP Testing / In Situ HEPA Filter testing
  • Particle counting & Classification
  • Filter knowledge
  • Relevant industry standards
  • Electrical skills(preferably qualified electricians)
  • IEE BS 7671 (18th Edition), desirable
  • MBAS Testing Procedures
  • Understanding HTM requirements Parts A & B

Key Deliverables And Accountabilities

  • To service & repair Medical and Pharmaceutical equipment to accepted standards.
  • Problem solving to reach an acceptable and appropriate solution
  • To preserve and enhance technical competence of our client’s global service engineering operation.
  • Compliance with Industry standards and field coordination of all service test and validation processes.
  • Proactive daily communication with the Service desk to receive instructions/information and report progress/issues.
  • Excellent Customer service skills even in challenging circumstances
  • Ability to work on own initiative and as part of a team.
  • Ability to find added value opportunities on site reporting potential for capital sales to sales team.
  • Flexibility in working hours is essential.
  • Flexibility in meeting clients requirements.

Additional Benefits Include

  • Company vehicle /Laptop/Car Allowance/ Company credit card
  • Allowances – Food and accommodation
  • M6 Toll allowance
  • Lots of company socials each year
  • Lots of training and development opportunities

To apply, click on the apply button below, contact Kathryn Oxley, or call the Mercury Hampton office directly on 01925 937 311. We aim to respond to all successful applicants within two working days.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Independent Thinking
  • Calmness Under Pressure
  • Problem Solving
  • Customer Service
  • Teamwork

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