Immigration Coordinator - German Speaking

Job Description

We have an opportunity for a German speaker to join us as an Immigration Coordinator on a permanent basis. This role will be based in our Sheffield office, however will support and work closely with our teams in Switzerland.

About us:

Fragomen is the world’s leading exclusive provider of immigration services. We are a firm of more than 6,200 immigration-focused professionals and staff spanning more than 60 offices worldwide. Immigration has been our sole focus for 70 years, and today we offer support in more than 170 countries. We are problem-solvers, innovators and established thought leaders in immigration, providing strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations.

Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities.  We believe that our differences make us stronger.

About the team:

The European Shared Services team in Sheffield supports the wider immigration teams in Paris, Frankfurt, Brussels, Zurich & Dublin remotely. They are an extremely friendly and supportive team to join with people of all ages and backgrounds and multiple languages being spoken.

About the role:
The Immigration Coordinator helps to provide exceptional levels of business support to a wide range of clients by supporting Fragomen’s Zurich office and the Associates and Consultants in an administrative capacity. They are exposed to a full range of immigration processes and administrative tasks including:

Other key responsibilities will include:

• Draft immigration applications in German
• Draft support letters
• Maintain Fragomen’s database and client folders up to date
• Save and upload case related documents and government decisions onto Fragomen’s database
• Draft emails to provide updates on all immigration matters
• Contact authorities for case updates and advice
• File applications on behalf of clients
• Complete case audits
• Rename, downsize and organise documents
• Take on any additional projects as required

About you:

To be successful in this role you will have strong administrative and data entry skills, this can be taken from either previous work experience or educational background. You will be comfortable working in a team with excellent communication skills. These roles require a high level of German language, ideally C level, but at least B2.

Also required:

• Ability to work flexibly and accurately in a fast paced environment
• Uses communication skills to achieve objective
• Being confident in verbal communication
• Demonstrate exceptional planning and time management skills with an ability to multi-task.
• Be proactive and able to act under instruction with limited supervision
• Be able to plan workload, meet deadlines and priorities
• Ensures work completed is accurate, to a high quality and follows standard layouts
• Completes tasks within agreed time-frames and in line with expectations
• Implement effective processes to manage workflow and meet deadlines
• Demonstrates proficiency in word processing, Internet and email systems

Fragomen in Sheffield:
Our Sheffield office is based in the city centre with the added bonus of free on-site parking, as well as several public transport links close by. The office has approximately 400 people working collaboratively and creating a dynamic, positive environment with over 20 different languages being spoken. You can expect a great working environment and regular events such as Summer and Christmas parties, social and cultural events.

The Firm operates a hybrid working model, which incorporates a blend of in-person attendance as well as working from home – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.

Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Responsible Business Strategy (RBS) prioritises Fragomen’s social responsibility through one cross-cutting theme and five focus areas.. These focus areas include: Wellbeing, Diversity and Inclusion, Charity & Pro bono work, Social and Environmental & Sustainability. The RBS initiative offers great opportunities for everyone at Fragomen to get involved and help steer a variety of initiatives and activities at the Firm. These range from social events and activities, to regular wellbeing newsletters and diversity discussions.

Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.