Mainframe Technical Support

Job Description:

About DXC Bulgaria  
We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comfortably work from home, but we also keep our offices open for collaboration, meetings, and building a strong team spirit. We tailor everyone’s development path to their individual interests through training and additional certifications.
Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful at home. At home - in Bulgaria.
 

About the role
The position Remote Technical Support Engineer will be part of our Mainframe team in Bulgaria. We are seeking for motivated and ambitious people, willing to acquire new technical skills and gain experience in the IT field. This job opportunity is suited both for motivated young professionals with limited experience or seasoned professionals who are wishing to challenge themselves and step into the IT world. In either case, we offer comprehensive training in Mainframe technology.
Give a fresh start to your IT career with this unique opportunity!

Daily challenges

• You will be supporting our customer’s infrastructure which is based on the Mainframe technologies, working on site from Sofia.
• You will be identifying and solving technical problems in the customer’s environment.
• Work on complex incidents that can affect thousands of users.
• Plan, prepare and implement changes.
• Monitor the customer environment for any issues that might arise.

eXperience & skills required

• University degree in Computer science, other related area or equivalent work experience.
• Interested in gaining knowledge in Mainframe technology and the main components of the z/OS architecture.
• Fluent English.
• Problem solving and troubleshooting skills.
• Good communication skills and willingness to work in a team.
• Willingness to work on shifts.

Company benefits 

• Competitive remuneration package
• Additional Medical § Life insurance
• 4 days additional paid leave (total: 24 days)
• The possibility to work entirely remotely
• Food vouchers
• Training, continuous learning and career development in the largest IT company on the market
• Unlimited access courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• Access to a foreign language learning platform
• Stable employment in an international company 
• Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools) 
• Hybrid work arrangement (home office culture is in our DNA)
• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday) 
• Employee Referral Program - a financial bonus for the referrer for successful candidate recommendation 
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team

We Deliver eXcellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make.
 
Thanks for taking the time to review our job posting. If you believe you are suitable, please do not hesitate to apply.

Please note that only shortlisted candidates will be contacted.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.