Kubernetes Container Platform Support Tech Lead (DevOps)

What You Will Do:

• Architect, implement, and operate container services platforms, emphasizing integration with CI/CD pipelines.
• Leverage automation to enhance efficiency and minimize manual tasks.
• Meticulously assess risks while ensuring task efficiency.
• Analyze, diagnose, replicate, and resolve technical issues reported by customers using Client PaaS and CaaS platforms.
• Develop maintainable, reusable software from a consumer-centric perspective.
• Take ownership of unresolved issues, seeking in-depth knowledge for timely resolution.
• Handle and maintain support requests from business unit customers.
• Collaborate with other engineering groups to triage customer and business unit issues.
• Contribute to building and peer-reviewing knowledge base articles and product documentation.

Required

• Minimum of 7 years of hands-on experience building and maintaining Container Platforms. ARO (Azure Redhat OpenShift) is a must with any one of the following:  PAS/TAS, PKS/TKGI, GKE, IBM Redhat OpenShift, ROSA.  Any additional ones are nice to have.

• Proficiency in deploying and supporting Kubernetes on at least one public IAAS provider (Azure, Amazon, GCP, Alibaba).
• Strong networking fundamentals, including TCP/IP, subnetting, socket vs. connect timeouts, routing, and DNS.
• Experience designing and implementing Infrastructure as Code APIs using tools like Swagger.
• Solid understanding of virtual computing environments, including Hypervisors and load balancing concepts.
• Familiarity with Identity Management, Access Management, and Certificate Management.
• Demonstrated competency in programming/scripting languages (with a preference for Go, Ansible, Terraform, and Python).
• Hands-on experience with distributed systems (Windows and Linux) and virtualization software (VMware).
• Understanding of DevOps practices, with hands-on experience in Automation/Continuous Integration using tools like Jenkins, Harness, RunDeck, GitLab, and GitHub.

Desired

• Experience with NSX, NSX-T, and Panorama.
• Familiarity with Vsphere7 and TKG.
• Background in DevOps methodologies.
• Excellent communication skills.
• On-call experience.

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America®, program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together. #WeAreGalaxE

*Equal Opportunity Employer/Veterans/Disabled

** Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.

Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

For more information, please visit https://www.galaxe.com/