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ServiceNow Systems Administrator

78% Flex
EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Virginia (USA)

Offer summary

Qualifications:

Minimum 3 years of application programming experience, Minimum 5 years of experience as a ServiceNow system administrator, Experience with software development tracking tools like Jira, ServiceNow Agile, Familiarity with code migration processes, upgrades, and patching for ServiceNow platform, ServiceNow Certified System Administrator certification required.

Key responsabilities:

  • Perform day-to-day operations, maintenance activities including development
  • Handle service tickets, user stories, independently developing outcomes
  • Plan, test, execute platform upgrades resolving conflicts, validating functionality
  • Perform other duties as assigned
iTech AG logo
iTech AG SME https://www.itechag.com/
51 - 200 Employees
See more iTech AG offers

Job description

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Your missions

Description

  
iTech AG is actively recruiting for an experienced ServiceNow System Administrator to support a federal government contract. The ServiceNow System Administrator is responsible for working as part of a larger ServiceNow team. This position provides the support necessary to manage and maintain the enterprise instance of ServiceNow for a large federal customer, including upgrade planning support and release management. 
  
RESPONSIBILITIES 
  
  • To ensure platform health and performance, serve as a larger platform engineering team member performing day-to-day operations and maintenance activities, including development, enhancements, break-fix, etc...
  • Responsible for picking up service tickets related to reported issues or user stories related to platform enhancements and independently developing or configuring the desired outcomes.
  • Perform planning, testing, and execution activities related to platform upgrades, including resolving conflicts, validating continued functionality and performance, and performing clone-downs.
  • Perform other duties as assigned.
QUALIFICATIONS 
  • Minimum of 3 years of application programming experience. 
  • Minimum of  5 years of experience as a ServiceNow system administrator.
  • Must have experience with software development tracking tools such as Jira, ServiceNow Agile, etc.
  • Must be familiar with preserver and exclusions of a clone profile.
  • Must be able to identify deltas for export/reinstall including update sets, plugins, and applications. 
  • Must be familiar with the standard code migration processes between ServiceNow instances.
  • Must have experience performing upgrades and patching for the ServiceNow platform.
  
  
  • ServiceNow Certified System Administrator certification is required.
  
CLEARANCE 
  
  • Ability to obtain and maintain a DOL MBI clearance.
  • Existing DOL MBI clearance is strongly preferred.
  • Pursuant to a government contract, this position requires U.S. Citizenship status.
  
Equal Opportunity Employer, including disability and veterans 

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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