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Customer Success Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

4+ years experience in experimental quantum information science and computing, Peer-reviewed scientific publications in quantum information science.

Key responsabilities:

  • Onboard customers with Quantum Machines' technology
  • Maintain customer relationships & deliver value
  • Contribute to automated calibration graphs creation & maintenance
  • Follow through customer inquiries with diverse teams
  • Materialize customer's ideas into experimental outcomes using QM's tech
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Quantum Machines https://quantum-machines.co
51 - 200 Employees
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Job description

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Your missions

Description

Quantum Machines is a global leader in control systems for quantum computing, a field on the verge of exponential growth. QM has pioneered a new paradigm in hardware and software solutions with instruction-based quantum control. We are assembling a world-class team of professionals to revolutionize the construction and control of quantum computers, accelerating their arrival. 

We are looking for a hands-on experimental quantum physicist with peer-reviewed scientific contributions in quantum information science and computing, and strong practical programming and coding skills, who can quickly grasp the essence of complex quantum experiments and has a passion for solving intricate problems. Equally important, the candidate should possess excellent communication and interpersonal skills.  

As a Customer Success Physicist, you will onboard customers with Quantum Machines' hardware and software solutions and maintain customer relationships. Unique to this position, you will work closely with a leading research institution in the APAC area, to develop, implement and own an automatic calibration routine for the QPU. 

Key Requirements 

  1. 4+ years of experience in experimental quantum information science and quantum computing
  2. Peer-reviewed scientific publications in quantum information science and quantum computing 
  3. Excellent practical programming and coding skills, and proficiency in Python
  4. Excellent communication skills
  5. Open to travel to visit customers


Key Responsibilities 

  1. Onboard customers on Quantum Machines technology
  2. Maintain customer relationships to deliver continuous value with Quantum Machines offerings
  3. Actively contribute to the creation and maintenance of automated calibration graphs based on Quantum Machines hardware and software  
  4. Follow to completion customer’s inquiries by working closely with diverse Quantum Machines divisions to generate customer satisfaction
  5. Work with the customer to materialize customer’s quantum computing and research ideas into experimental outcomes using QM’s technology 

 



Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Verbal Communication Skills
  • Social Skills

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