Quality Analyst, Content Development

Clario is a 50+ year old company that delivers industry leading clinical trial endpoint technology solutions. The future of clinical trials is vibrant, with new technologies revolutionizing what’s possible. From new trial modes to faster and integrated evidence and findings, our innovative clinical trial solutions mean we can unlock better evidence.

What we offer:

• Competitive compensation
• Medical, dental, and vision insurance beginning Day 1 of employment
• Flexible work schedules
• Attractive PTO plan
• Engaging employee programs
• Remote working

What you'll be doing:

• Perform thorough peer review of any content developed by the Content Development team to ensure adherence to quality standards as defined by department leadership.
• Create and maintain internal job aides, training materials, and controlled documents (SWIs and SOPs) with respect to Content Development process.
• Oversee metrics and trends related to quality performance KPIs and communicate any change in trend to department leadership for continuous improvement.
• Prepare client facing reports related to the quality of training content or effectiveness of training.
• Provide support and training for new team members.
• Educate other functional areas on content development process.
• Evaluate content development process for continuous improvement and/or efficiency improvement.
• Participate in cross-functional teams to drive improvement initiatives.

What we look for:

• Associate degree in a related field. 
• 1-3 years of experience in adult education, content development, or a quality related field.
• Expert Excel skills for both data analysis and reporting required. 
• Experience with rapid eLearning development software such as Adobe Captivate or Articulate360.
• Ability to communicate in a clear, professional manner.
• Strong attention to detail
• Strong technical aptitude including the ability to learn new software and tools quickly.

Working Conditions:
Travel:  0-10%
Other: Computer work for long periods of time

EEO Statement

Clario is an equal opportunity employer.  Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.