Business Strategy Manager

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

• Be a critical member of the Office of Americas President and COO, working directly with them on the highest priority AMS initiatives 
• Partner with Sales, post-Sales and marketing leadership and cross-functional teams to deliver compelling actionable recommendations to accelerate the growth for AMS Sales 
• Help manage multiple Go-to-market workstreams that vary in topics and functional partners 
• Act as the strategic advisor to the AMS Go-to-Market leaders across key initiatives impacting AMS growth 
• Summarize inputs, identify insights and develop compelling recommendations for Go-to-market leaders 
• Work with teams to identify opportunity, unlock productivity and accelerate execution 
• Lead cross-functional teams to identify opportunities, improve productivity, and accelerate execution 
• Oversee end-to-end work to structure complex problems, develop clear hypotheses, conduct analyses and provide recommendations through a data-driven process 

• 5+ years total work experience at a top management consulting firm, private equity, or strategy and operations at a technology company (or similar) 
• Effective communicator, able to convey complex ideas in a clear, concise manner; comfortable in business and technical discussions 
• Experience in building trusting relationships and influencing others (incl. executive audiences) 
• Strong people development and leadership skills; able to manage multiple extended or virtual teams 
• Collaborative team player who is also an independent thinker 
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments 
• Expertise in the enterprise software/ SaaS industry, GTM Strategy and Sales Operations a plus 
• MBA and Consulting experience a plus 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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