Performance Manager WhatsApp (Remote)

360dialog is a globally recognized tech company, specializing in providing solutions for the WhatsApp Business Ecosystem. As the leading provider of access to the WhatsApp channel, we empower more than 800 software solutions worldwide, serving over 4 *10⁴ clients. Our innovative approach to Performance Marketing on WhatsApp has positioned us as pioneers in the industry, offering independent measurement solutions to thousands of advertising clients globally. At 360dialog, we believe in leveraging data-driven strategies to optimize Business Messaging performance.

We are currently seeking a highly motivated and results-oriented Performance Manager with expertise in WhatsApp API. In this role, you will be responsible for driving performance and maximizing results for our clients utilizing the WhatsApp API. You will work closely with clients to understand their objectives and develop strategies to help them achieve their goals. If you are passionate about performance marketing and thrive in a fast-paced, dynamic environment, we want to hear from you.

Responsibilities

• Collaborate with clients to define performance goals and develop strategies to optimize their use of the WhatsApp API
• Monitor and analyze performance metrics, providing insights and recommendations to improve campaign effectiveness and ROI
• Work closely with cross-functional teams including sales, product development, and data analytics to achieve client objectives
• Build and maintain relationships with key stakeholders, serving as a trusted advisor and resource for performance-related inquiries
• Stay up-to-date with industry trends and best practices to continuously innovate and enhance performance strategies

Requirements

• Proven experience in performance marketing or digital advertising, with a focus on WhatsApp API
• Strong analytical skills and ability to interpret data to drive performance improvements
• Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to clients
• Experience in managing client relationships and delivering exceptional customer service
• Proficiency in performance tracking and reporting tools
• Knowledge of the WhatsApp Business API and its capabilities

Your Mindset:

We highly value people who are dedicated to growing with us, who do not get paralysed by complex problems and focus on continuous improvements and achievements.

We encourage you to think critically, solve problems creatively and choose to do what makes sense, always asking yourself what impact and value your actions and decisions have for the team and the company.

What matters to us is your independence and passionate commitment to software exploration. It's crucial that you possess the ability to manage yourself in a fully remote and global company and understand your own capabilities to work in an asynchronous way and at your optimal pace.

Benefits

Here’s an opportunity to shape a whole new industry in Conversational Business Messaging. You’ll be joining a team of experienced entrepreneurs who run a bootstrapped global company.

• An innovative environment where you will work with some of the brightest tech people on the planet.
• Daily opportunities to evolve and grow.
• Flexibility to choose your location and work from anywhere around the world (remote-only!).
• A competitive salary package.