Senior Business Development Account Manager at ACI Learning

Join the ACI Learning Adventure!

🎯 Our Mission: Transforming lives! We're here to empower career changers, military veterans, and IT Pros with the skills they need to thrive.

👫 The ACI Team: Imagine working with 250+ dynamic, brilliant, and down-to-earth pros. Together, we're shaping the future of IT and beyond.

🌟 Passion-Driven Team: We're not just about work - we're about loving what we do!

✅ Join Us: Are you Ready to dive into a world of excitement, learning, and endless possibilities? Apply now.

 What You'll Be Doing:

As a Senior Business Development Account Manager, you will be responsible for managing a base of accounts. You will develop and maintain strong relationships with key stakeholders, helping to drive positive business outcomes using ACI Learning’s enterprise solutions. You will be responsible for expanding sales across your account base, leveraging ACI's catalog of products and services to maximize sales.

As a highly motivated individual contributor who is skilled at identifying strategic business drivers within partner organizations and articulating learning solutions to address, you will thrive in a team-based selling environment and be an advocate for the value of lifelong learning.

 Duties and Responsibilities:

• Facilitate a world class onboarding and implementation process for new customers.
• Drive adoption and regular usage throughout the customer lifecycle.
• Develop customer relationships that allow you to become a trusted advisor and sell our products and services throughout the organization
• Maintain high levels of satisfaction and value realization across your customer base, leading to high levels of customer retention.
• Be expert in and represent the full range of ACI Learning's Enterprise solutions.
• Partner closely with Account Executives to ensure successful onboarding of new customers and develop growth sales opportunities.
• Provide accurate and timely sales forecasts to sales leadership.
• Be an ambassador for ACI Learning's culture and values.
• Seek out opportunities for personal and professional growth.
• Self-motivated with an ability to assume responsibility and work autonomously.
• Maintain accurate and complete records of customer orientated activity in the CRM.
• Some travel is required (to be determined based business and customer needs).

Must Haves:

• Bachelor's degree or commensurate relevant experience
• 4+ years of B2B sales experience
• Experience presenting to C Suite
• Proficient in presenting technical products and services
• Curious to learn
• Experience in solution selling

Nice To Haves:

• An understanding of continuous professional development.
• Experience in consistently meeting and exceeding revenue and booking goals.
• Knowledge of and the application of sales methodologies, processes and techniques.
• Strong customer relationship management skills, a track record of developing and sustaining strong client relationships.
• A strong communicator, spoken and written; presentation skills, negotiating skills, consensus builder.
• Knowledge of subscription/SaaS business models.

Benefits of Working at ACI Learning:

🏥 Medical, dental, and vision insurance – eligible 1st of the month after date of hire.

👨‍👩‍👧‍👦 Four weeks paid parental leave or medical leave.

🌴 Flexible PTO policy, sick time, and eight paid Holidays.

💰 401(k) retirement plan, 100% immediate vesting and up to 5% matching contributions.

🎓 One free company class per year after 90 days of employment.

📚 Tuition assistance.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.

 At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting