Offer summary
Qualifications:
Several years of IT industry experience, Knowledge: Active Directory, Azure, Windows Server Admin, Exchange servers, M365.Key responsabilities:
- Manage team for 24x7 support environment
- Ensure SLAs and KPIs are achieved
- Collaborate with team for speedy issue resolutions
- Participate in client escalations and post-incident reviews
- Provide patching services and manage escalations to vendors