Learning and Development Manager

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

We are looking for a strong Learning and Development Manager (in NM- or remote but with the ability to travel)

Be passionate and responsible for executing the requirements of the Client-based training, acting as the liaison with our operations partners, and developing their team of trainers while assisting the Implementation and Operational teams build the appropriate training curriculum.

Responsibilities will include:

• Conduct skills, technical, management, and staff development training processes/updates within the assigned effort
• Be able to build and utilize assessment tools to determine the effectiveness of training programs
• Interact with functional organizations to develop specifications for content
• Consistently evaluate and update training materials and approach
• Design and develop an in-house training program
• Creates a partnership with Operations to create a win/win environment supporting business goals
• Proficient in process documentation and educating adult learners on how to effectively execute the process.
• Knowledge of Government programs.
• Evaluate training participants on class engagement, proficiency, and readiness for production.
• Knowledgeable of SharePoint and utilization
• Provide leadership with trainees’ classroom progress.
• Provide timely process updates to frontline staff
  
  

Required Skills

• Min 5 years experience as a Corporate learning and development training professional
• Current knowledge of effective adult learning and development methods
• Ability to create effective and professional training content in various formats (req)
• Experience in task and time management
• High Proficiency with MS Office products and Learning Management Systems (LMS)
• Excellent professional communication and presentation skills
• Demonstrate sharp business acumen.
• Ability to build rapport with employees and vendors
• Ability to travel (to 30%)
  
  

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $70K-$95K

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.