Offer summary
Qualifications:
Bachelor's degree in Operations Management or equivalent, Solid experience in team management in an automated operation center, Minimum of three years experience in team management, Excellent knowledge of information management systems, Availability for 37.5 hours/week, including weekends and flexible shifts.
Key responsabilities:
- Optimize technical operations activities
- Manage appointment scheduling with clients and technician routes preparation
- Supervise team and foster employee development
- Analyze department policies and procedures
- Quickly identify and solve problems, encourage continuous improvement