Offer summary
Qualifications:
5+ years in nonprofit experience, 5+ years in B2B SaaS, Customer-facing and communication skills, Proficient in data analysis and CRMs, A compassionate understanding of nonprofits.Key responsabilities:
- Manage and retain major accounts
- Advocate for product optimization
- Develop systems for proactive account management
- Use data analysis to optimize revenue
- Provide support and resolution
- Collaborate with teams for service excellence