Sales Executive

About Company

We are PIN-UP!

The unique alliance of gurus in online entertainment, software development, design, web traffic, and marketing. The powerful collaboration on the edge of innovative technologies, brilliant solutions, engineering excellence, and marketing experience.

Our mission is to be the best in all aspects of the business we build and not stop the game.

VISION & MISSION

PIN-UP Global is an ecosystem of independent companies involved in the life cycle of various entertainment products. Ecosystem companies introduce innovative technologies, non-standard solutions for the development and scaling of products and services.

PIN-UP Global Is Divided Into Directions Depending On The Profile. In Each Direction, There Can Be One Or More Companies Interacting With Each Other By Competition And Cooperation

• PIN-UP.BUSINESS Direction focused on the monetization of business processes. The companies included in it have expertise in the legal field, finance and apply the best practices of marketing communications to achieve the goals of the customer. PIN-UP.BUSINESS also includes an in-house full-cycle recruiting agency.
• PIN-UP.TECH This direction includes IT companies whose profile is the development of software for ecosystem participants. PIN-UP.TECH companies specialize in technological solutions that are unique for the market, allowing partners to maintain their leading positions and provide high quality products.
• PIN-UP.CARE Directions for working with non-profit organizations that declare the principles of social responsibility in the field of human rights, labor relations, environmental protection and charitable activities. PIN-UP.CARE initiatives contribute to the sustainable development of the company ecosystem and support the support of society in the social, economic and environmental spheres.
• PIN-UP.TRAFFIC group of companies within the PIN-UP Global ecosystem that provides quality, payback traffic to customer products and services in markets where they have a presence. It has been operating since 2016 under the flagship project of the group of companies the PIN-UP Partners partnership program.
• PIN-UP.CRM A group of companies, the scope and task of which is to build a high-quality level of service and marketing for all customers of the ecosystem. The specialists of PIN-UP.CRM promptly solve problems and simplify the life of customers.
• PIN-UP.TEAM The team is the main value of PIN-UP Global. This segment is focused on taking care of ecosystem specialists. To do this, we regularly implement programs not only for adaptation, development and training of employees, but also for leisure activities. For us, the well-being of employees is one of the most important principles of the ecosystems culture.
• PIN-UP.PLAY Independent companies that have decided to work under the PIN-UP brand in their countries are represented in this direction. They use the betting platform or the casino, and may also order services from other PIN-UP ompanies.
  
  

Our Mission

Based on deep market knowledge and the latest technologies, develop the Ecosystem companies and remain industry leaders.

With mutual trust and respect for independence letting us evolve to a higher level of service and product quality, our companies join forces and strive for a common goal.

The Role

Operator At a Call Center

Job Title: Welcome call Ben

Job Summary

We are seeking a skilled and customer-focused Income Line Operator to join our call center team. The Income Line Operator will be responsible for handling incoming calls from customers regarding their income-related queries, providing accurate information, and ensuring customer satisfaction. The ideal candidate should have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Responsibilities

• Handle incoming calls from customers regarding income-related queries.
• Provide accurate and up-to-date information to customers.
• Assist customers in resolving their income-related issues and concerns.
• Maintain a high level of professionalism and customer service during all interactions.
• Document and update customer information in the call center database.
• Follow call center procedures and guidelines to ensure efficient and effective operations.
• Collaborate with team members to achieve individual and team targets.
• Stay updated on product knowledge and industry trends to provide accurate information to customers.
• Escalate complex issues to the appropriate department or supervisor when necessary.
• Strive to achieve customer satisfaction and resolve customer complaints in a timely manner.
  
  

Ideal Profile

Requirements

• High school diploma or equivalent.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to multitask and handle a high volume of calls.
• Proficient in using computer
• Strong attention to detail and accuracy.
• Ability to work well in a team-oriented environment.
• Flexibility to work in shifts.
  
  

What's on Offer?

• A role that offers a breadth of learning opportunities
• Join a market leader within Telecommunications
• Opportunity to make a positive impact