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eCommerce Specialist (Australia Market)

81% Flex
EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Philippines, Australia

Offer summary

Qualifications:

Minimum 1-2 years eCommerce experience, Degree in marketing or related field, Strong analytics and reporting skills.

Key responsabilities:

  • Manage eCommerce customer feedback on social media
  • Assist in running promotions and campaigns
  • Optimize product listings for various platforms
  • Collaborate to update product information
  • Execute marketing campaigns on eCommerce platforms
Clark Outsourcing logo
Clark Outsourcing Scaleup https://clarkoutsourcing.com/
201 - 500 Employees
About Clark Outsourcing
No matter what brand you want to communicate with your customers, we always strive to keep it lively and warm as though you are doing the job yourself. Our team makes it a point to be well-immersed in your brand to make our partnership abiding. An offshore contact center can be best described as challenging and eventful. Situations often demand an organized, focused and professional management. This is what we offer and this is what we stand by. Our facility maintains a quiet but highly driven environment that both our employees and clients work best with. We believe that our workplace is also a learning center in that our employees learn the value of sensitivity, reliability and most especially team work. Furthermore, our employees have the strong inclination to be courteous even without the presence of clients. This is while they maintain their quiet confidence and letting your customers feel cared for. FIND THE BEST COMPANY THAT WILL FIT YOUR NEEDS. FIND US. Any BPO company can offer you almost all the services we also offer, but there are several factors that separate us from them. PASSION. We are passionate to give you the best comprehensive service simply because our business and our people depend on your business. EXCELLENCE. We strive to keep our services to be always above par. QUALITY. We always find ways to improve the quality of our services (generating feedback and updating our systems) to help our employees, clients and customers work better together. PEOPLE. Our company comprises of hardworking people who are driven and most willing to improve themselves in order to give our clients and your customers the service that you paid for.
See more Clark Outsourcing offers

Job description

Logo Jobgether

Your missions

Position Title: eCommerce Specialist (Australia Market)

Reports To: Partner, Partner Advisor

Primary Relationships: Partner Team

Date: June 2024

Schedule: 7:00 AM - 11:00 PM PHT


Summary:

We seek a strategically minded eCommerce Specialist to join our rapidly growing team. This role will be an excellent fit for someone with a proven track record of growth with Ecommerce businesses, who is ready for their next step working with strategic retailers. The eCommerce Specialist will assist in growing retail and digital business to achieve the annual sales, profit, and inventory goals.

Responsibilities:

  • Managing eCommerce customer’s comment and review through social media and other digital platforms

  • Assisting the national account managers to run promotions and campaigns across channels to achieve sales targets

  • Create and optimize product listings, ensuring accuracy, consistency, and keyword optimization to enhance discoverability and conversion rates for various e-commerce platforms

  • Prepare and upload new product listing including content writing for various e-commerce platforms and retailers such as Amazon, Bunnings, MyDeal, etc.

  • Collaborate with team to source, manage and update product information

  • Develop and execute marketing campaigns on eCommerce platforms to drive targeted traffic and increase conversions

  • Monitor competitor activity, pricing, and trends to identify opportunity and make informed business decisions

  • Analyse customer feedback to identify areas for improvement

  • Regular reporting on-site performance

  • Stay up to date with industry trends, emerging technologies, and best practices in eCommerce and recommend innovative strategies and tools to enhance business performance skills


Qualifications:

  • Minimum 1-2 years working experience (eCommerce preferable)

  • Tertiary qualifications in marketing, business (preferable) Strong analytics and reporting skills (Microsoft excel proficiency)

  • Strong Team player with creative and approachable personality

  • Ability to multitask and strong organizational skill

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

E-CommerceAnalyticsReportingExcel

Soft Skills

  • Creativity
  • Outgoing Personality
  • Multitasking
  • Organizational Skills
Are you interested?

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