Offer summary
Qualifications:
Bachelor’s degree in computer science, 3+ years software development & Salesforce app dev, Salesforce certifications: Admin, Adv. Admin.Key responsabilities:
- Provide L1 support for Salesforce features and projects
- Resolve customer service issues and manage complex problems
- Collaborate with dev teams to bring issue resolutions
- Perform root cause analysis on major problems
- Create knowledge base materials for operational efficiency